EVALUATING CONSTRUCTION DEFECT MOBILE APPLICATION USING THINK ALOUD
DOI:
https://doi.org/10.24191/mjoc.v3i2.4892Keywords:
Usability, Human Computer Interaction, Think Aloud, Mobile App, Construction DefectAbstract
Construction Defect mobile application (app) is used by Ministry of Defense's Construction Defect Inspection Team to help the team in recording construction defect. However, the mobile app has never been evaluated formally to identify any usability problems. The objectives of this study are to identify usability problems of Construction Defect mobile app using think aloud and to recommend design improvement of Construction Defect mobile app based on the identified usability problems. The think aloud study involved 15 participants. During the evaluation, every participant carried out the given tasks and gave his impressions as he went along the tasks. Three usability problems were identified. Some recommendations have been proposed to improve the design of Construction Defect mobile app. As for the future work, the study may be conducted using different usability evaluation technique.
References
Dong, A., Maher, M.L., Kim, M.J., Gu, N., and Wang, X.(2009). ‘Construction defect management using a telematic digital workbench’, Automation in Construction, 18, (6),
pp. 814-824
Dumas, J.S., and Redish, J.(1999) ‘A practical guide to usability testing’ , Intellect books.
Hamborg, K.-C., Vehse, B., and Bludau, H.-B.(2004). ‘Questionnaire based usability evaluation of hospital information systems’, Electronic journal of information systems evaluation, 7, (1), pp. 21-30
Jacob, R.J., and Schmolze, J.G.(1998). ‘A Human-Computer Interaction Framework for Media-Independent Knowledge’, in Editor (Eds.): pp. 26-30
Nielsen, J., Clemmensen, T., and Yssing, C.(2002) ‘Getting access to what goes on in people's heads?: reflections on the think-aloud technique’, in Editor (Eds.): ACM, pp. 101-110
Nielsen, J.: ‘Usability engineering’, Fremont, California: Morgan, (1993) Rubin, J.H., and Jeffrey, H.: ‘Log analysis pays off’, Network Computing, 2004, 15, pp. 76-78
Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Administration and policy in mental health, 42(5), 533.
Preece, J., Rogers, Y., and Sharp, H.(2002). ‘Interaction Design, Beyond Human-Computer Interaction’, Wiley, edn.
Ramey, J., Boren, T., Cuddihy, E., Dumas, J., Guan, Z., Van den Haak, M.J., and De Jong,
M.D. (2006). ‘Does Think Aloud Work? How Do We Know?’, in Editor (Ed.): ACM,
pp. 45-48
Razak, Z. I., Abdul-Rahman, S., Mutalib, S., and Abdul Hamid, N. H. (2018). Web Mining In Classifying Youth Emotions. Malaysian Journal of Computing. 3(1), 1-11.
Rebelo, F., and Soares, M.M.(2012). ‘Advances in usability evaluation’ , CRC Press.
Rikard, G.L., and Langley, D.J.(1995). ‘The think aloud procedure: A research technique for gaining insight into the student perspective’, Physical Educator, 52, (2), pp. 92
Tzanidou, E. (2006). Evaluating usability of e-commerce sites by tracking eye movements. The Open University.
Zain, J. M., Kar, T. M., Soon, G. Y., (2008) “Probing a Self-Developed Aesthetics Measurement Application(SDA) in Measuring Aesthetics of Mandarin Learning Web Page Interfaces”, IJCSNS International Journal of Computer Science and Network Security, 8 (1), pp. 31-40.
Zhang, D., and Adipat, B. (2005). ‘Challenges, methodologies, and issues in the usability testing of mobile applications’, International journal of human-computer interaction, 18, (3), pp. 293-308
Published
Issue
Section
License
Copyright (c) 2018 Zan Azma Nasruddin, Azleen Markom, Maslina Abdul Aziz, Pa’ezah Hamzah
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
