ABDUL RAHMAN, N.; VOON, B. H.; ABDULLAH, F. Culture of excellence for better internal service quality in high education. Advances in Business Research International Journal, [S. l.], v. 7, n. 3, p. 85–104, 2021. DOI: 10.24191/abrij.v7i3.16147. Disponível em: https://journal.uitm.edu.my/ojs/index.php/Abrij/article/view/4055. Acesso em: 23 jul. 2025.