ZAINUDDIN, A.; SHEREEN NORANEE. Customers’ Emotional Reactions as Significant Predictors Towards Excellent Customer Service Experiences. Advances in Business Research International Journal, [S. l.], v. 3, n. 1, p. 9–17, 2017. DOI: 10.24191/abrij.v3i1.10033. Disponível em: https://journal.uitm.edu.my/ojs/index.php/Abrij/article/view/4060. Acesso em: 3 jan. 2025.