BOO HO VOON; JOYCE E. C. VOON; AI KIAT TEO. Individual Service Excellence for Better Performance: Evidences from MUET Students. Journal of Creative Practices in Language Learning and Teaching, [S. l.], v. 9, n. 2, 2024. DOI: 10.24191/cplt.v9i2.3262. Disponível em: https://journal.uitm.edu.my/ojs/index.php/CPLT/article/view/3262. Acesso em: 8 jul. 2025.