Ummi Farhani Firdaus, W Fatimah Hanun Wan Mohamad Saferdin, Nurul Aqmal Roslan, Izyan Farhana Zulkarnain and Nur Farhani Samasu (2024) “Keberkesanan Institusi Ombudsman dalam Meningkatkan Kecekapan Pentadbiran Awam ”, Journal of Administrative Science, 19(2), pp. 317–328. Available at: https://journal.uitm.edu.my/ojs/index.php/JAS/article/view/2583 (Accessed: 10 October 2024).