Job Satisfaction Among Nurses in Two Public Hospitals In Kuala Lumpur, Malaysia
Keywords:
Job Satisfaction, Nurses, Public hospital, Organizational FactorsAbstract
This cross-sectional study assessed job satisfaction and its association with socio-demographic factors among 623 nurses in two public hospitals in Kuala Lumpur, Malaysia. Data were collected from May to December 2023 using the validated Malay version of the Job Satisfaction Survey (JSS-36). Respondents were selected via multistage sampling and met the inclusion criteria of at least three months’ work experience. Findings revealed that 54.6% of nurses reported ambivalence in overall job satisfaction. The highest satisfaction was observed in “Nature of Work” (68.9%) and “Coworkers” (62.3%), while the lowest was in “Operating Conditions” (51.8%) and “Pay” (40.0%). Significant associations were found between job satisfaction and age as well as living arrangements. The study highlights the need for targeted strategies to improve satisfaction, especially in areas with persistent dissatisfaction.
Keywords: Job Satisfaction, Nurses, Public hospital, Organizational Factors
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