The Impact of Training and Development on Organisational Performance
Keywords:
job rotation, training and development, off-the-job training, on-the-job training, organisational performanceAbstract
Since good human resources are a benefit to any organisation, training has evolved into a concern that all
organisations must deal with. Without continuous staff training and development, an organisation cannot
grow in the highly competitive climate of today. The purpose of this study is to determine the impact of
training and development on organisational performance in order to figure out how the training and
development (on-the-job training, off-the-job training, job rotation) can impact organisational
performance. The study has been conducted at three selected departments in a government office, which
are Management Services, Corporate, and Human Resources Management. The quantitative approach has
been adopted, in which a questionnaire has been used to collect and analyse data. 103 questionnaires have
been distributed by using Google Form to respondents and returned to the researchers with complete
information. The reliability and validity have been checked by using the SPSS and the results have been
evaluated. The findings indicate that all three hypotheses are accepted.
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