Jurnal Intelek https://journal.uitm.edu.my/ojs/index.php/JI <p>The <strong>Jurnal Intelek (JI)</strong> (eISSN: 2231-7716) is an open-access international refereed journal. Jurnal Intelek will be accepting research papers in <strong>innovation and technology in management</strong> in various fields of research that include (but not limited to) organizational behaviour, leadership management, marketing management, information management, strategic management, human resource management, performance management, quality management, intellectual property management, educational management, sports management, health and fitness management. <strong>PUBLICATION IS FREE OF </strong><strong>CHARGE</strong>. <strong>Jurnal Intelek</strong> is indexed in Google Scholar, <strong><a href="http://www.myjurnal.my/public/browse-journal-view.php?id=258" target="_blank" rel="noopener">MyJurnal</a></strong>, <strong><a href="http://www.mycite.my/en/single-jcr/report/Jurnal%20Intelek/2018" target="_blank" rel="noopener">MyCite</a></strong>.</p> <p><strong><a href="https://journal.uitm.edu.my/ojs/index.php/JI/announcement">CLICK HERE TO SUBMIT MANUSCRIPT</a></strong></p> UiTM Press en-US Jurnal Intelek 2231-7716 Innovation and Organization Competitiveness: A Study of Dangote Cement Plc., Nigeria https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3766 <p>In Nigeria, organizations encounter challenges in competing with their rivals in various aspects, such as product quality, process, organization innovation, and marketing innovation. Given this context, this study investigated the impact of innovation on competitiveness, with a specific focus on an organization in Lagos State. Survey research was employed, and a purposive sampling was used to select the study's organization and departments, which included eight departments. The population consisted of 70 workers, with a sample size of 59 estimated using Yamane's formula. The collection of primary data involved the utilization of a closed-ended questionnaire distributed through convenience sampling, and data was analyzed via SPSS v26, which provided the descriptive results and regression analysis with a 0.05% significance level. The questionnaire's reliability was assessed using a Cronbach Alpha test, yielding a cumulative score of 0.753. According to the study's findings, competitiveness is not statistically impacted by product innovation, process innovation, marketing innovation, and organizational innovation. Consequently, the study recommended a revisit of policy to promote and foster a culture of creativity and collaboration.</p> Itohan Iyobhebhe Samuel Ayodele Majekodunmi Johnson Iyiola Ogundele Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 1 11 Stress, Self-Regulation, and Physical Activity Towards Quality of Life Among Senior Year Health Science Undergraduates https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3773 <p>Final-year university students experience considerable stress due to academic demands, high expectations, and challenges such as online learning, emotional self-regulation, and physical inactivity. Prolonged stress significantly impacts students' behaviors, influencing their quality of life (QoL), which encompasses physical, mental, and social well-being. Emotion regulation and physical activity are crucial factors for mitigating stress and enhancing overall well-being. This study aimed to explore the relationships between perceived stress, physical activity, emotional self-regulation, and their combined influence on QoL among senior-year Health Sciences students at Universiti Kebangsaan Malaysia (UKM). A cross-sectional study was conducted involving 135 senior-year students from ten Health Sciences programs, selected through stratified random sampling. Data collection employed validated self-administered questionnaires, including the Perceived Stress Scale (PSS), Self-Regulation Questionnaire (SRQ), Global Physical Activity Questionnaire (GPAQ), and WHO QOL-BREF. Descriptive statistics, correlation analysis, and multiple linear regression were conducted using SPSS to examine the relationships and predictive effects of the variables on QoL. Descriptive analysis revealed notable trends in stress, physical activity, and QoL levels. Correlation analysis indicated significant associations between perceived stress, self-regulation, and physical activity, with each factor contributing to students' overall QoL. Multiple regression analysis highlighted self-regulation and physical activity as critical predictors of QoL, while stress negatively impacted well-being. This study underscores the pivotal role of emotional self-regulation and physical activity in enhancing QoL among senior-year students. Strategies to improve self-regulation skills and encourage regular physical activity may effectively reduce stress and promote holistic well-being during critical academic phases.</p> Arimi Fitri Mat Ludin Ahmad Rashidi Mohamed Tahir Faisal Malau Ahmad Najwa Suhaili Zin Nurnadiah Ahmad Nur Mashitoh Ismail Nurul Hidayah Mustafa Samihah Aslamiah Ahmad Najdi Farah Wahida Ibrahim Nor Malia Abd Warif Ismarulyusda Ishak Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 12 21 Factors Affecting Academic Administrators’ Job Involvement in Malaysia Universities https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3774 <p>Academicians are the backbone of a university. In fact, the responsibility is even greater, specifically for the academic administrators. Though, administrative positions are not always greeted by the academicians, yet their key roles in university execution are very crucial. Majority of them considered having a dual role as highly challenging and burdensome. The aim of this research is to understand the job involvement of academic administrators. This study investigated few factors namely work overload, role conflict, rewards, autonomy and career aspiration that have an impact on the job involvement among academic administrators in Malaysian universities. In total, 325 academic administrators in Malaysia including both public and private universities participated in this study. This is basically a cross-sectional study that utilises quantitative approaches and statistical analyses. Data analysis revealed that all factors were significantly affecting the job involvement of academic administrators. Knowledge earned from this study is beneficial for the university management to have a better comprehension on the impact of these factors on the academic administrators’ job involvement.</p> Nurita Juhdi Nor Suhana Ahmad Rodrigue Ancelot Harvey Fontaine Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 22 34 Assessing The Effectiveness of Webinars in Delivering Knowledge of Natural Products and Pharmapreneurship https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3776 <p>Globally, natural products have played a pivotal role in drug discovery and the healthcare industry. Southeast Asia countries, particularly Malaysia and Indonesia, holds vast potential for innovative pharmaceuticals that integrate biodiversity with traditional knowledge. However, translating these resources into commercially viable products requires expertise in both pharmaceutical science and entrepreneurship, an emerging field known as pharmapreneurship. Pharmapreneurship, a concept that merges pharmaceutical aspects with entrepreneurial strategies to market natural product-based therapies, is a new field that has yet to be discovered in Malaysia. Given the limited local expertise in Malaysia, this study aimed to assess the effectiveness of a webinar as a knowledge-sharing platform on natural products and pharmapreneurship. This issue can be addressed through a webinar, which gathers participants and speakers worldwide. The primary objective of this study is to evaluate the effectiveness of a webinar in delivering knowledge on natural products and pharmapreneurship. A total of 388 participants participated in this study, with simple questions used to gauge their understanding. The effectiveness of the webinar is measured by comparing participants’ knowledge before and after the webinar. Data were analysed using Statistical Package for Social Sciences (SPSS) version 28.0 and presented in tables and percentages. The findings revealed a significant improvement in participants’ knowledge following the webinar (p&lt;0.001). In conclusion, this study underscores the role of webinars in enhancing professional education, especially in niche fields where expertise is limited. While the convenience sampling and simple question format were the limitations, presented results provide empirical support for webinars as effective tools for continuous learning and knowledge dissemination in pharmacy education for the advancement of pharmapreneurship.</p> Nurul Alyaa Ibrahim Nur 'Ainun Mokhtar Siti Nur Fadzilah Muhsain Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 35 45 Evaluating The Impact of Agro-Entrepreneurial Activities In an Academic Health Promotion Program at a Children’s Activity Centre in Kuala Muda https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3777 <p>In 2016, the government launched the Young Agropreneur Program to encourage young people to participate in agriculture, agri-food, and entrepreneurship. To support the growth of young agropreneurs, promoting interest from an early age is essential. Indeed, some programs target schoolchildren to cultivate this interest, but their effectiveness remains uncertain. This study examines children's interest in agropreneurship at the Pusat Aktiviti Kanak-Kanak (PAKK) Kuala Muda, Penaga. The objective is to assess the level of attitude and knowledge among children exposed to activities by Universiti Teknologi MARA Cawangan Pulau Pinang (UiTMCPP) that enhance knowledge, skills, and interest in entrepreneurship, agriculture, and health. The study sample involves 20 children, with data collected through interviews and observations during activities. Results indicate that children’s knowledge, awareness, and interest can influence their interests towards agropreneurship. However, there is potential to improve their attitudes and awareness. This study provides preliminary insights for policymakers to encourage interest in agropreneurship from an early age through targeted support schemes, helping higher education institutions design focused programs that foster greater engagement in this field.</p> Siti Nur Fadzilah Muhsain Wan Nordini Hasnor Wan Ismail Nurul Alyaa Ibrahim Siti Nur Fathini Muhsain Yusmaniar Yusmaniar Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 46 54 Assessing Employers’ Perceptions Towards Internship Students https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3785 <p>With the opportunity to gain brief job experience in several academic subfields, internship programs are becoming increasingly significant for students from a variety of academic backgrounds. The organisations where students are placed provide them with opportunities for career exploration, self-development, and learning new skills. This study seeks to investigate the descriptive of employers’ perceptions and work performance together with determining the relationships between independent variables and dependent variable among internship students. Internship students from bachelor’s degree program in Universiti Teknologi MARA (UiTM), Pahang Branch took part in this study. A total of 156 students in majority are females and are of Malay ethnics. They choose to undergo internship at private sector organisations mostly where monetary reward is promised. The employers’ perspective towards students is high. Independent variables: work ethics are perceived as the highest value, followed by ICT competencies, communication competencies and cognitive abilities. Meanwhile, dependent variable; work performance is found to have a very high mean score. The relationship between employers’ perceptions and work performance is indicated as very strong and significant. Therefore, the null hypotheses were rejected, and alternative hypotheses are accepted. This study is believed to provide a huge significance to university, industry, government and students on variety of aspects including graduate employability rate.</p> Mas'udah Asmui Naliza Solat Nurul Zahidah Md Juperi Shamsul Annuar Sulaimin Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 55 68 Stress Among University Students: A Case Study of UiTM Johor https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3786 <p>This study investigates the relationships between interpersonal, intrapersonal, and academic stressors and their impact on overall stress levels among students at UiTM Segamat. The primary objective is to identify key stress factors influencing mental well-being and provide insights for effective interventions. Data were collected from 340 respondents using a structured questionnaire distributed online, with simple random sampling ensuring a representative sample. The reliability of the questionnaire was assessed using Cronbach's alpha, which demonstrated good internal consistency for most constructs. Multiple linear regression analysis was employed to examine the predictive relationships between stressors and overall stress levels. The findings revealed that all three stressor categories significantly contributed to students' stress levels, with academic stressors exerting the strongest influence. The model explained 74.6% of the variance in stress levels, underscoring the complexity of factors affecting student well-being. These results emphasize the need for targeted interventions focusing on academic pressures, interpersonal relationships, and internal psychological challenges. By addressing these stressors, educational institutions can better support students’ mental health and academic performance, fostering a healthier and more conducive learning environment.</p> Fatin Farazh Ya’acob Basri Badyalina Amir Imran Zainoddin Nur Diana Zamani Muhammad Zulqarnain Hakim Abd Jalal Rusnani Mohamad Khalid Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 69 80 A Phenomenological Study Exploring The Challenges of Establishing An Effective Hospitality Work Based Learning Program At UiTM https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3788 <p>This phenomenological study explores the complexities involved in establishing a successful hospitality internship program at Universiti Teknologi MARA (UiTM). The research utilizes the Experiential Learning Theory as a framework to examine the experiences of seven work base learning (WBL) coordinators from UiTM and employing interviews with semi-structured questions and thematic investigation as the primary methodologies. The study extensively identifies and analyzes key themes, including behavior, restriction, diversion, placement, sexual misconduct, expectation, and student readiness. Through comprehensive exploration, the findings highlight the complex challenges confronted by work base learning coordinators in ensuring the effectiveness of WBL programs within the hospitality sector. It emphasizes the crucial need to address these challenges to elevate the quality and efficacy of hospitality WBL programs at UiTM. The study's findings are expected to offer valuable guidance for all relevant stakeholders, aiding in the enhancement of WBL program design and strategies, particularly within the hospitality business. Moreover, it is expected to offer students and coordinators with essential insights which allowing them to effectively prepare for and address the challenges associated with coordinating and participating in the internship procedure.</p> Khairil Anuar Bahari Joesri Mohd Saber Mohd Zool Fadli Ibrahim Raja Iskandar Putera Raja Mustapha Noorsa Riza Johari Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 81 93 Uncovering Key Themes in Sustainable HRM: A Data-Driven Analysis Using Topic Modelling https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3789 <p>This study explores the landscape of Sustainable Human Resource Management (HRM) by employing topic modelling to analyze 902 articles from the Scopus database. Sustainable HRM, which integrates sustainability principles into HR practices, has emerged as a critical strategy for achieving long-term economic, social, and environmental goals. Using Natural Language Processing (NLP) techniques, the analysis identified five core themes within Sustainable HRM research: economic and environmental sustainability, performance factors, supply chain and innovation, social responsibility, and green HRM practices. These themes highlight Sustainable HRM’s potential to enhance organizational resilience, employee engagement, and corporate social responsibility. By categorizing Sustainable HRM literature, this study provides insights into the thematic diversity of sustainable HRM and its relevance in contemporary organizational contexts. The findings offer implications for both scholars and practitioners, underscoring the role of HRM in supporting sustainability objectives and guiding future research towards a comprehensive understanding of Sustainable HRM practices and their impact on organizational outcomes.</p> Kardina Kamaruddin Noor Malinjasari Ali Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 94 105 Sustainability Performance, Ownership Structures, and Corporate Financial Stability of Shariah-compliant Companies in Malaysia https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3791 <p>The launching of the United Nation’s SDGs Agenda 2030 in 2015 has boosted sustainability practices among the corporate sectors. Since then, the studies related to corporate sustainability practices and financial performance have gained extensive interest among researchers and academics. Nonetheless, studies on the association between sustainability performance (SUSP) and corporate financial stability (CFS) are still scarce and the results remain inconclusive. Therefore, this study aimed to examine the association between the SUSP and CFS focusing on the Shariah-compliant companies in Malaysia. In addition, this study attempted to investigate the moderating roles of different forms of ownership structures on the SUSP-CFS nexus. Using balanced panel data from 2021 to 2023, the Fixed Effect models as suggested by the Hausman test, indicate that the SUSP has mixed association with CFS. In addition, concentrated ownership has a negative but insignificant influence on the CFS whilst managerial ownership shows positive but insignificant influences on the CFS. In terms of moderating roles, concentrated ownership indicates a weakening effect on the SUSP-CFS association whilst managerial ownership poses a strengthening effect on the SUSP-CFS association. This study benefits the management of companies, investors and policymakers as well as enriching the body of knowledge on sustainability-financial stability literature. The corporate sectors need to sustainability practices through ESG initiatives in their strategic planning. The investors have to support the corporate sustainability practices by taking into account the sustainability factors in their investment decisions. Policymakers are to play more attentive roles in encouraging the corporate sectors in their sustainability practices by providing efficient infrastructure, robust ESG frameworks, and effective incentive packages. With these concerted efforts, the global SDGs agenda can be materialized successfully besides ensuring the financial stability of the Shariah-compliant companies in Malaysia.</p> Mohamad Azwan Md Isa Norashikin Ismail Mohd Halim Kadri Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 106 124 Factors Influencing Apartment Rental Prices in Kuala Lumpur: A Statistical Analysis https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3795 <p class="Abstract"><span lang="EN-US">Apartment rental prices in Kuala Lumpur are influenced by numerous factors. The aim of this study is to conduct a statistical analysis of the impact of a variety of factors on the monthly rental prices of apartments in Kuala Lumpur, such as the size of the house (square feet), the availability of parking space, and the distance from the Kuala Lumpur City Centre. Correlation and multiple linear regression analysis were applied to secondary data from 38 samples. The dataset from the Kaggle.com website, which includes the rental price and distinctive features of houses in the city of Kuala Lumpur, Malaysia. The findings reveal the distance from KLCC, and the availability of parking spaces are the most significant contributors to rental price variations. Larger apartments with more square footage also tend to have higher rental prices, but their impact is less pronounced compared to the other factors. Another purpose of the study is to find out the factors that signify the apartment rental price near KLCC. To estimate the rental prices near KLCC, this study develops a multiple linear regression model based on these key variables. The importance of this research depends on its ability to provide real estate brokers, owners, and potential tenants with insightful information. Stakeholders in the rental market can make better judgements by being aware of the main elements influencing rental rates.</span></p> Nur Shamilah Shah Kirit Nurin Nazirah Tarmizi Nurul Ain Athirah Mohd Saamah Sarah Yusoff Noraini Ahmad Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 125 135 Langkawi Residents’ Dining Preferences: A Behavioral Study of Local Restaurant Patronage https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3797 <p>This study investigates the factors influencing Langkawi residents' intentions to patronise local restaurants amidst the challenges and opportunities posed by the island’s tourism and culinary landscape. With the Theory of Planned Behaviour (TPB) as the guiding framework, this research aims to understand how attitudes, subjective norms, and perceived behavioural control impact residents’ dining preferences. A quantitative approach was employed by utilising a structured questionnaire distributed online to 188 Langkawi residents, focusing on factors such as attitudes toward local dining, social influences, and perceived accessibility. Key findings reveal a strong positive correlation between patronising intentions and subjective norms, suggesting that social and cultural factors significantly drive dining choices. Attitudes and perceived behavioural control also strongly predict intentions, indicating that positive perceptions of local cuisine and ease of access encourage patronage. These insights offer practical implications for local restaurant operators, suggesting that fostering positive community attitudes, enhancing social engagement, and improving accessibility could boost local support for dining establishments. However, limitations include the study’s geographic focus on Langkawi and the cross-sectional nature of data, which may limit generalizability. Future research could explore the impact of tourism dynamics and economic changes on local dining behaviours. This study contributes to understanding consumer behaviour within a localised food and beverage sector, providing valuable guidance for stakeholders to enhance the sustainability and competitiveness of Langkawi’s restaurant industry.</p> Nur’Alia Natasya Mohd Khasmi Joesri bin Mohamad Saber Nur Shafida Sharullain Azlan Salim Fadhlina Mahat Mohd Zool Fadli Ibrahim Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 136 148 Does Ownership Concentration Affect Financial Performance? An Evidence of Malaysian Healthcare Sector https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3809 <p>Corporate Ownership Concentration stand as critical pillars shaping the success of modern businesses. Today, this matter is fostered by a new set of parameters in a global economy and facing the huge challenges in corporate governance issues. This empirical study investigates the effect of ownership concentration on financial performance (Return on Asset) in Malaysian Healthcare sector. The study conducted empirical research using a sample of fourteen (14) companies operating within the Malaysian healthcare sector. STATA 14 was employed to run panel data analysis; panel specification test, diagnostic test, descriptive statistics, correlation analysis and regression analysis. The study found that ownership concentration significantly influences the financial performance of healthcare firms, as it provides greater control and influence over strategic decisions, promotes accountability and long-term orientation, and facilitates active monitoring of management. The understanding of this relationship is crucial for optimizing ownership structures, mitigating agency costs, and enhancing overall sector performance, ultimately leading to improved healthcare provision in Malaysia.</p> Noor Sharida Badri Shah Nur Qaisara Auni Mohd.Zaidi Shaliza Azreen Mohd Zulkifli Rozihanim Shekh Zain Noor Hafizha Muhammad Yusuf Nor Anis Shafai Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 149 162 The Role of Financial Literacy in Shaping Stock Market Investment Behaviour of Generation Z in Klang Valley https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3810 <p>This study examined the factors influencing stock market investment decisions among Generation Z in Klang Valley based on herding behaviour, advocate recommendations, social media influence, and financial literacy. This study aims to provide valuable insights into the key drivers behind stock investment decisions among Generation Z, aiming to fill the knowledge gap, particularly in the Klang Valley region. The research integrates three theoretical frameworks to understand how these factors affect investment choices: the Theory of Planned Behavior, Behavioral Finance Theory, and Social Cognitive Theory. Data from 450 respondents aged 18-27 were collected via questionnaires using SPSS Version 29. The study adopted a quantitative, cross-sectional design and convenience sampling. The findings revealed that herding behaviour, social media influence, and financial literacy significantly and positively impact stock investment decisions, with financial literacy being the most influential. Conversely, advocate recommendations were found to have minimal and statistically insignificant impact on stock investment decisions. The study also outlined theoretical and practical implications, limitations, and suggestions for future research.</p> Nur Aqilah Zainordin Shue Ann Lee Yin Xuan Kho Nor Aziyatul Izni Mohd Rosli Nursyamilah Annuar Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 163 171 Exploring Augmented Reality Applications in Malaysian Construction Industry https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3813 <p>Despite technological advancements like Virtual Reality (VR) and Augmented Reality (AR), the construction industry has yet to capitalise on these advantages fully. AR has the potential to address construction challenges like skill shortages and time overruns. However, the adoption rate and awareness level among the workers in this sector are still low. Therefore, there is a need to explore the opportunity of AR applications in this industry. Thus, this research aims to promote strategies to encourage AR application in the Malaysian construction sector. This research objectives are to investigate the implementation benefits that can promote AR usage and to investigate the challenges that hinder AR implementation. This research targets professionals with AR experience working in the construction industry. The qualitative data collection method was used for this research through semi-structured interviews with three respondents, focusing on their experiences with AR. Thematic analysis was used to analyse the data using Atlas.ti software. The findings reveal that AR streamlines processes, improve visualisation, and enhances communication. However, challenges include technical limitations, high costs, a lack of skilled personnel, and resistance to change. AR is recognised for its potential to transform the construction industry, but its adoption is hindered by several barriers that need to be addressed for wider implementation. Due to that, the study proposes strategies, such as enhancing technical infrastructure and comprehensive training programs.</p> Muhammad Izzat Said Mohd Shahir Mohamad Yusof Wan Zuriea Wan Ismail Hikmah Kamarudin Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 172 184 Factors Affecting Millennial Tourists’ Behavioral Intention in using User-Generated Content for Travel Planning https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3818 <p class="Abstract"><span lang="EN-US">This study investigates the factors affecting millennial tourists’ behavioural intention in using user-generated content (UGC) websites for travel planning. Four main determinants were being used in this study which include perceived ease of use, perceived usefulness, perceived risk and trust. The research objective is to identify the most used user-generated content websites among millennial tourists and to determine the factors that influence millennial tourists’ behavioural intention in using user-generated content websites for travel planning. 134 respondents responded to the online survey and this survey was conducted strictly for millennials who have experience in using user-generated content (UGC) websites for travel planning. User-generated content (UGC) websites in Malaysia include Booking.com, Trivago, Agoda, TripAdvisor and many more. The findings in this survey show that perceived usefulness is the most important factor that influences millennial tourists’ behavioural intention in using user-generated content websites for travel planning in Malaysia.</span></p> Liana Syazwani Muhamad Zamari Nur Khaleda Atiqah Ahmad Jais Siti Amirah Alisam Norfadhilah Mohd Akhuan Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 185 191 The Path to Perfect Stays: Understanding Brand Image and Technological Convenience Impact on Customer Satisfaction in Penang’s Luxury Hotels https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3819 <p>In the hospitality sector, the success of hotels is intricately tied to customer satisfaction, which serves as a critical performance metric and influences competitiveness in the market. 5-star hotels on Penang Island face increasing challenges to sustain guest satisfaction amidst growing competition. Despite the growth of the luxury accommodation sector, there is still much to learn about what truly drives customer satisfaction and loyalty in specific local contexts. Previous research points to factors like brand image and technological convenience as a key influence on customers when choosing luxury hotels. However, many studies overlook how these factors play out in localized markets. This study focuses on Penang Island’s 5-star hotels, exploring how brand image and technological convenience shape customer satisfaction. Drawing on feedback from 390 guests who stayed in selected luxury hotels in the region, the results reveal a clear link: brand image and technological convenience significantly impact customer satisfaction. These insights highlight the need for hotels to adapt their strategies to meet the changing expectations of their guests, ultimately fostering stronger customer loyalty. The insights gained contribute to developing comprehensive strategies to sustain excellence in the competitive landscape of Penang’s luxury hotel industry.</p> Mohd Zool Fadli Ibrahim Joesri Mohamad Saber Khairil Anuar Bahari Muhammad Aiman Alif Abu Bakar Nur Aina Afiqah Abu Mansor Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 192 201 Investigating the Connection between Safety Culture, Affective Commitment, and Organizational Performance in Manufacturing Industry https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3822 <p class="Abstract"><span lang="EN-US">The manufacturing industry is known as one of the most hazardous industries, which not only requires occupational solid laws and regulations but also demands the commitment of all employees. Shared commitment and value on safety are essential factors in developing an organizational strategy, leading to economic effectiveness and resource utilization. The study is designed to determine the role of affective commitment as a mediator in affecting the correlation between safety culture and organizational performance. Data (n = 200) was gathered from employees of Honda Manufacturing Malacca. The research model is analyzed using the Structural Equation Modeling (SEM) method. The results discovered that safety culture and affective commitment significantly influence organizational performance. Besides, affective commitment partially intermediates safety culture and organizational performance relationships. This result implies that a psychological construction has implications for individual decisions to continue their membership, adhere to safety procedures, and perform their duties for the organization.</span></p> Muhammad Zulhilmi Ibrahim Nur Ashikin Johari Nurul Hidayana Mohd Noor Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 202 213 The Effectiveness of Outdoor Recreation Programs in Fostering Interpersonal Communication Skills and Group Cohesiveness https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3830 <p>Outdoor recreation programs are designed to promote leisure and physical activity while fostering stronger social connections among people. People often face various difficulties in communication due to a combination of environmental factors. Some common challenges and difficulties among students in their communication include measurement and conceptualization of group effectiveness. Therefore, the study aims to examine the effectiveness of outdoor recreation programs towards interpersonal communication skills and group cohesiveness among Universiti Teknologi MARA Campus Seremban. The research instrument used was the Interpersonal Communication Scale (ICS) and the Group Environment Questionnaire (GEQ). A total of 118 students who take part in outdoor recreation programs were chosen as participants consisting of 59 males and 59 females. For interpersonal communication, the highest mean score was ‘External Perception’ (M = 4.92) and for group cohesion, the highest mean score was ‘Group Integration Task’ (M =5.59). The results indicate that there were no significant differences spotted in interpersonal communication and group cohesion that influence participants when participating in outdoor recreation programs between genders among respondents. This study indicates that such programs are equally beneficial for both male and female students in improving their ability to communicate and interact with others. This insight can be used to promote gender-neutral approaches in designing and implementing these programs, ensuring equal opportunities for all participants. This study can provide the FSR UiTM Seremban with general information on the effectiveness of outdoor recreation programs for their students.</p> Muhammad Irfan Azhari Mohd Khairulanwar Md Yusof Ellail Ain Mohd Aznan Siti Amalina Mohd Yazid Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 214 223 Setting the Standard: A Bibliometric Analysis of Leadership Styles and Their Effect on Job Performance https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3831 <p>Effective leadership plays a crucial role in boosting employee engagement and productivity, with numerous studies linking leadership styles to job performance. However, most of this research focuses on developed economies, leaving a gap in understanding leadership's impact in emerging markets, where unique cultural and economic factors may necessitate different approaches. This study addresses this gap by conducting a bibliometric analysis of global research on leadership styles, with an emphasis on emerging markets. Using data from Scopus and tools like VOSviewer and Harzing’s Publish or Perish, the study examines trends in publication, authorship, geographic distribution, and citation metrics. Findings show that transformational and authentic leadership styles are widely researched, primarily in developed regions, while emerging markets remain underrepresented. This study highlights the need for more targeted research to address the specific challenges of these regions. Theoretical implications suggest developing leadership models suited to emerging markets, while practical implications encourage organizations to adapt leadership practices that align with local socio-economic realities. By filling a critical gap in the literature, this research lays the groundwork for future studies on leadership effectiveness across diverse, less-studied contexts.</p> Rosliza Md Zani Syukriah Ali Azyyati Anuar Fatihah Norazami Abdullah Yong Azrina Ali Akbar Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 224 238 Assessing Alternative Assessment for Psychomotor Domain in Engineering Education: Insights from a Qualitative Case Study Analysis https://journal.uitm.edu.my/ojs/index.php/JI/article/view/3835 <p>The psychomotor domain of learning outcomes is required to equip the engineering graduate with the necessary attributes and skills. The measurement of psychomotor domain learning outcome is not straightforward compared to the cognitive domain of learning, which generally uses examination and tests to assess students’ performance. The COVID-19 pandemic has posed a more significant challenge to assessment activities, and alternative remote assessment and teaching activities have been introduced since fieldwork and actual laboratory setups have been inaccessible. This paper evaluates the effectiveness of various implementations of course assessment under the psychomotor domain of learning for a civil engineering degree programme offered at Universiti Teknologi MARA Pulau Pinang. The efficacy of these alternative assessments in delivering the intended learning outcomes needs to be analysed for continual quality improvement (CQI). This study employed a qualitative case study approach, utilizing document analysis of the revised curriculum, syllabus for ODL, sample assessments, and related materials to examine the implementation of remote assessments in evaluating students' psychomotor skills. The findings indicate that the evaluated alternative remote assessments hardly assess the true attainment of student engineering practices and specialist knowledge in laboratory conduct during the pandemic. Despite various alternative assessments being identified, most can only develop student psychomotor skills up to level P2 (i.e. awareness). This study offers valuable insights for CQI, aiding in the enhancement of curriculum design to ensure alignment with the psychomotor learning outcomes essential for engineering education.</p> Nur Asmaliza Mohd Nor Chai Lian Oh Wardah Tahir Mohd Azuan Tukiar Che Maznah Mat Isa Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 239 253 Bibliometric Analysis Of Financial Literacy Level https://journal.uitm.edu.my/ojs/index.php/JI/article/view/4425 <p>Financial literacy level refers to the overall understanding of an individual's competency in managing finances. This article presents a bibliometric study on financial literacy. It was conducted using VOSviewer 1.6.18 to assess worldwide research trends, focusing on publication growth, publishing outputs by country, themes of interest, and co-occurrences of author keywords. Bibliometrics is a relatively new research methodology that has grown into a well-established aspect of information research and a quantitative approach to document description. The Scopus database obtained 563 papers published between 2019 and 2023. The literature search statistics indicate a decreasing trend in publishing outputs. Most of the papers came from scholars in the United States, followed by India and China. The keyword "financial literacy" appears most frequently in articles, followed by "financial knowledge." A closer examination of author keyword co-occurrences revealed that "financial literacy" had 242 instances. These findings could guide future research into under-explored aspects of financial literacy.</p> Auryn Rahiem Hasyeilla Abd Mutalib Norhisam Bulot Copyright (c) 2025 Jurnal Intelek 2025-01-31 2025-01-31 20 1 254 264