OMAR, N. A.; ABDUL GHANI, R.; MOHD RAMLY, S.; MOHD ANIM, N. A. H.; NAZRI, M. A. Keretapi Tanah Melayu (KTMB) Services: The Role of Service Quality and Recovery Towards Satisfaction and Loyalty. Journal of International Business, Economics and Entrepreneurship, [S. l.], v. 7, n. 1, p. 79, 2022. DOI: 10.24191/jibe.v7i1.18670. Disponível em: https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1166. Acesso em: 23 dec. 2024.