Aminuddin, A. S., . I. Zakaria, M. Mat Halif, F. A. Mansor, and M. Setapa. “The Effects of Total Quality Management Practices to Employees’ Job Satisfaction”. Journal of International Business, Economics and Entrepreneurship, vol. 7, no. 1, June 2022, p. 69, doi:10.24191/jibe.v7i1.18669.