Evaluating and Enhancing Research Support Services in UPM Library

Authors

  • Zubaidah Iberahim Research and Information Services Division, Sultan Abdul Samad Library, Universiti Putra Malaysia
  • Hazlin Ibrahim Khan Information Literacy Unit, Perpustakaan Tun Abdul Razak, Universiti Teknologi MARA (UiTM), Melaka Branch
  • Nur Alia Alias Research and Information Services Division, Sultan Abdul Samad Library, Universiti Putra Malaysia
  • Harianti Husain Research Section, Information Service Division, Universiti Sains Islam Malaysia Library

DOI:

https://doi.org/10.24191/28p9tx23

Keywords:

Academic library, Research data management, Research life cycle, Research support services

Abstract

This study investigates the alignment between postgraduate students' research support needs and the stages of research lifecycle at Universiti Putra Malaysia (UPM). Using quantitative approach, data were collected through an online survey of UPM postgraduate students, yielding 193 respondents. The finding reveals that students require support across all stages of research lifecycle, with highest demand in the publication and sharing stage with median of 4.45, followed by data processing and analysis, median of 4.40 and preservation with median of 4.28. Although the planning stage showed the lowest mean score is with median of  4.07, it still indicated substantial needs in literature review, research design, and ethics. Key areas of support include writing for publication, journal selection, statistical software use (SPSS and Python), open-access publishing, and research data management. These findings underscore the potential for academic libraries to strategically tailor their services to different research lifecycle stages, thereby enhancing postgraduate research capabilities and contributing to the overall quality of institutional research.

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Published

10-04-2026

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Section

Articles

How to Cite

Iberahim, Z., Ibrahim Khan, H., Alias, N. A., & Husain, H. (2026). Evaluating and Enhancing Research Support Services in UPM Library. Journal of Information and Knowledge Management, 16(1), 1-12. https://doi.org/10.24191/28p9tx23

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