Theoretical Framework for Improving the Records Management of Retirees in Public Sector
DOI:
https://doi.org/10.24191/jikm.v15iSI1.6139Keywords:
Retirement Records, Pension System, Public Sector, Data Security, Automated SystemAbstract
This project focuses on the development of a Retiree Records Management System specifically designed for the Jabatan Pendidikan Negeri Kelantan Pension Subunit. The current reliance on manual filing methods using Excel software has proven to be inefficient. This approach is not only slow and prone to inaccuracies but also exposes retiree files to risks of loss and manipulation. The primary objective of this project is to create a web-based system that simplifies and secures the search and management of retiree files. By implementing such a system, we aim to ease the workload of the staff responsible for this task, while enhancing both accuracy and security. The proposed system will allow staff to search for retiree files, add new records, and manage file retention by displaying a list of files scheduled for disposal after a predetermined retention period. Additionally, the system will enable staff to update retiree details accurately and efficiently. It is expected that this solution will significantly reduce the time required for file management, improve data accuracy, and minimize the risk of data loss, benefiting both staff and retirees alike.
References
Abikoye, O. C., Olatunji, O., & Badmus, A. (2019). Challenges of manual retiree records management and the need for automation in public institutions. Journal of Public Administration and Management, 34(3), 45–58.
Agu, P. C., Njoku, E. E., Umaru, S., Eleke, N. I., Nwokoma, I. H., & Bashiru, O. T. (2022). Records management and organizational performance. ARRUS Journal of Social Sciences and Humanities, 2(1), 66–76. https://doi.org/10.35877/soshum738
Binmakhashen, M. (2020). The role of machine learning in improving the management of public sector records. International Journal of Digital Record Management, 5(2), 67–78.
Colavizza, G., Blanke, T., Jeurgens, C., & Noordegraaf, J. (2020). Archives and AI: A framework for integrating artificial intelligence into archival practices. Archival Science, 20(1), 1–25. https://doi.org/10.48550/arXiv.2105.01117
Fiorucci, M. (2020). Cultural heritage preservation in the digital age: The role of machine learning and artificial intelligence. Journal of Heritage Studies, 15(2), 45–59.
Health and Social Care Records. (2021). Records management code of practice 2021: A guide to the management of health and care records. UK: Information Governance Alliance.
International Records Management Trust. (2004). The impact of electronic records management on public administration. International Records Management Trust. Retrieved from http://www.irmtrust.org.
Jimmy, L. (2014). Recordkeeping automation and efficiency: What can we learn from the Patient Record Management System? Healthcare Records Journal, 10(3), 78–85.
Keshta, I., & Odeh, A. (2023). Security and privacy of electronic health records: Concerns and challenges. Health Information Science and Systems, 11(1), Article1365. https://doi.org/10.1016/j.jomed.2023.1365
Külcü, Ö. (2009). Records management skills for public administrators: A strategic approach. Public Records Quarterly, 25(1), 10–22.
Makwae, E. N. (2021). Legal frameworks for personnel records management in support of accountability in devolved governments: A case of Garissa County Government. Records Management Journal, 31(2), 109–133. https://doi.org/10.1108/RMJ-05-2019-0024
Marciano, R. J. (2018). Archival practices in the digital era: The intersection between machine learning and records management. Archival Innovations, 12(4), 34–48.
Melvin, V. C. (2010). Information management: The challenges of managing electronic records. Testimony before the Subcommittee on Information Policy, Census, and National Archives, Committee on Oversight and Government Reform, House of Representatives.
Nyampong, A. Y. (2015). Electronic records management in developing countries: Challenges and opportunities. International Journal of Records and Archives, 7(2), 89–104.
Obura, O. (2012). Effective records management: Transparency and governance in public institutions. Journal of Public Records, 8(2), 15–26.
Reuben, J. (2016). Benchmarking best practices in student record systems. Education Tech Review, 6(1), 23–34.
Romein, A. (2020). Digital history and transformation of archival records. Digital Historical Review, 14(3), 45–62.
Tagbotor, D., Adzido, R. Y. N., & Agbanu, P. G. (2015). Skills for effective records management in public sector organizations. Public Administration Studies, 3(2), 78–90.
Teacher Retirement System of Texas. (2020). Strategic plan fiscal years 2021–2025. Retrieved from https://www.trs.texas.gov.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Farrah Diana Saiful Bahry; Muhammad Faris Hami Mohd Zahibi , Normashidayu Abu Bakar, Nur Fatin Nazifah Marzuki , Huda Hamidon, Najatul Afiqah Afandi

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Copyright of articles that appear in the journal belongs exclusively to Faculty of Information Science, Universiti Teknologi MARA (Publisher). This copyright covers the rights to reproduce the article, including reprints, electronic reproductions or any other reproductions of similar nature.







