Theoretical Framework for Improving the Records Management of Retirees in Public Sector

Authors

  • Normashidayu Abu Bakar Universiti Teknologi MARA Kelantan,18500, Machang Kelantan, Malaysia
  • Muhammad Faris Hami Mohd Zahibi Universiti Teknologi MARA Kelantan,18500, Machang Kelantan, Malaysia
  • Nur Fatin Nazifah Marzuki Universiti Teknologi MARA Kelantan,18500, Machang Kelantan, Malaysia
  • Huda Hamidon Universiti Teknologi MARA Kelantan,18500, Machang Kelantan, Malaysia
  • Najatul Afiqah Afandi Universiti Teknologi MARA Kelantan,18500, Machang Kelantan, Malaysia

DOI:

https://doi.org/10.24191/jikm.v15iSI1.6139

Keywords:

Retirement Records, Pension System, Public Sector, Data Security, Automated System

Abstract

This project focuses on the development of a Retiree Records Management System specifically designed for the Jabatan Pendidikan Negeri Kelantan Pension Subunit. The current reliance on manual filing methods using Excel software has proven to be inefficient. This approach is not only slow and prone to inaccuracies but also exposes retiree files to risks of loss and manipulation. The primary objective of this project is to create a web-based system that simplifies and secures the search and management of retiree files. By implementing such a system, we aim to ease the workload of the staff responsible for this task, while enhancing both accuracy and security. The proposed system will allow staff to search for retiree files, add new records, and manage file retention by displaying a list of files scheduled for disposal after a predetermined retention period. Additionally, the system will enable staff to update retiree details accurately and efficiently. It is expected that this solution will significantly reduce the time required for file management, improve data accuracy, and minimize the risk of data loss, benefiting both staff and retirees alike.

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Published

15-05-2025

How to Cite

Abu Bakar, N. ., Mohd Zahibi , M. F. H. ., Marzuki , N. F. N. ., Hamidon, H. ., & Najatul Afiqah Afandi. (2025). Theoretical Framework for Improving the Records Management of Retirees in Public Sector. Journal of Information and Knowledge Management, 15(SI1). https://doi.org/10.24191/jikm.v15iSI1.6139

Issue

Section

Glocal Symposium on Information and Social Sciences 2025

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