SABO, A. I. Understanding the Effect of University Service Quality on Student Loyalty to Online Learning Adoption in the Light of COVID-19 Pandemic. Journal of Information and Knowledge Management, [S. l.], v. 12, n. 2, p. 241–251, 2022. DOI: 10.24191/jikm.v12i2.5822. Disponível em: https://journal.uitm.edu.my/ojs/index.php/JIKM/article/view/5822. Acesso em: 5 jun. 2025.