HARON, M. F.; MAT YATIN, S. F. Implementation of Lean Process and its Effects on Library Work-flow, Motivation, Behavior, and Staff Performance: a Case Study in one of the Libraries of a Research University in Malaysia. Journal of Information and Knowledge Management, [S. l.], v. 12, n. 1, p. 129–139, 2022. DOI: 10.24191/jikm.v12i1.5908. Disponível em: https://journal.uitm.edu.my/ojs/index.php/JIKM/article/view/5908. Acesso em: 18 jun. 2025.