Journal of Information and Knowledge Management

Uncovering Patterns in Online Database Usage at UiTM Negeri Sembilan: A Data Mining Approach

Mohd Aizat Abd Halim — 2024-10-01

This study investigates online database usage patterns at Universiti Teknologi MARA (UiTM) Negeri Sembilan through a data mining approach, specifically utilizing association rule mining and the Apriori algorithm. The primary objective is to analyze user behavior in accessing 23 subscribed online databases, aiming to uncover correlations between academic programs and database access patterns. Findings reveal significant associations among databases, indicating that certain programs are more likely to access specific databases together. For instance, students enrolled in Library Management and Food Technology programs frequently accessed both Emerald Insight and ScienceDirect. The study highlights a concerning trend of decreased database usage despite rising subscription costs, emphasizing the need for improved user engagement strategies. By profiling users based on their database access, the library can tailor its services to better meet the needs of its community, ultimately enhancing the academic experience. The research underscores the importance of data mining in optimizing resource allocation and improving library services in the digital age.

Inclusive Digital World: Examining Access, Affordability and Ability in Malaysian Underserved Community

Jasber Kaur GS — 2024-10-01

Digital inclusion is a pressing global challenge and Malaysia is no exception. Access, affordability and digital ability remains a challenge in achieving digital inclusion in Malaysia. Previous studies have only focused either one or two of these three factors at a time, leading to the absence of a comprehensive digital inclusion model. Additionally, there is dearth of study on the topic of digital inclusion among the lower income group. The purpose of this study is to investigate the factors that contribute to digital inclusion within the B40 community and to further investigate the digital gender gap that exists within that community. The study adopts quantitative research paradigm utilising survey questionnaire as data collection method. Questionnaire items were adopted from past research works consisting of three constructs; access, affordability, and digital ability, as measurement tool for digital inclusion model. Survey was distributed and administered physically in the presence of researcher and community leader at Pusat Perumahan Rakyat (PPR) Kerinchi which is located in Kuala Lumpur city centre. Among the three factors, study findings shows that affordability is the main barrier for the B40 community to be digitally included as digital technologies and cost of internet are becoming too costly. Consequently, this has an effect on their accessibility to the internet as a result of the fact that the likelihood of them possessing devices and purchasing internet and mobile data plans is significantly reduced due to their fairly low income. The findings of the survey also showed that there is no difference between men and women regarding their level of perceived digital inclusion within the community. The study findings reveal the importance of a holistic approach to digital inclusion in Malaysia. The interplay between access, affordability and digital ability emphasizes the need for collaborative efforts among government, civil society, academia and industry stakeholders to create an inclusive digital ecosystem

Designing Enterprise Internet of Things Systems

Thanyatida Gunadham — 2024-10-01

Devices have been transmitting data automatically and in real-time without human involvement for years; the idea of the Internet of Things (IoT) is a new trend in technology that depends on smart devices, artificial intelligence (AI), and machine learning (ML). IoT is the capacity to create intelligent, connected objects out of commonplace products like machines, buildings, and cars that can communicate with users, apps, and each other. Businesses that understand how to link their devices and equipment can produce essential data, send it securely over numerous networks, and gather, store, and analyze it to turn it into usable information in real-time. The design of such a smart product, city, home, or service is challenging for software designers; it requires expert and professional personnel to benefit from IoT. This paper aims to present a theoretical model of the IoT characteristics and architecture and highlight the guidelines for the design process.

Digital Literacy Impact on Students’ Performance

Wan Nor Haliza Wan Mokhtar — 2024-10-01

This paper discusses on the transmission of the learning session from face to face to online learning. The study reveals the digital literacy level among students besides some of them still not aware of the importance of online learning that could help in their academic performances. There were issues where students face difficulties when searching for information effectively. The study was conducted to identify digital literacy among UiTM students in seeking the information they need for their studies from the electronic databases. The study sets out to examine the digital literacy level among students and to determine the relationship between the effect of digital literacy and student performance. Using survey data from students of UiTM, the study found out that effort expectancy, social influence and technology tool skill have a positive interaction effect on the outcome variable. The paper has fulfilled the objectives of the study which is related to the digital literacy level among UiTM students.

Assessing the Acceptance and Behavioral Intentions Towards ChatGPT among Undergraduate Students

Mohammad Fazli Baharuddin — 2024-10-01

The application of artificial intelligence (AI) in education will grow in the future as technology advances. By looking for a new research setting, the relationship between performance expectancy, effort expectancy, social in-fluence, facilitating conditions and behavioural intention towards ChatGPT of selected undergraduate students in Malaysia is the central theme for this study. This study was conducted throughout Malaysia with a total of 218 valid questionnaires were obtained from selected undergraduate student in Malaysia. Findings of the study show that relationship between performance expectancy, effort expectancy, social influence, facilitating conditions and behavioural intention towards ChatGPT are significant. This research can be extended by more investigations and analysis of the many variables, as well as exploring other potential areas of inquiry.

Sustainable Collaboration Between Public Libraries and School Resource Centers: Advancing Digital Information Literacy in the Digital Age

Haizatul Afni Bakhtiar — 2024-10-01

This study explores the essential role of digital information literacy (DIL) in Malaysian schools and its integration within the context of sustainable development and educational collaboration. As Malaysia continues to advance its sustainability agenda, underscored by the Sustainable Development Goals (SDGs), particularly SDG 4 (Quality Education), this research investigates the effectiveness of DIL initiatives in enhancing educational outcomes. The study highlights the evolving landscape of library and media services, with a focus on the collaboration be-tween state public libraries and school resource centers. Data collected through qualitative methods, including interviews with librarians and key educational stakeholders, reveal that while many educators are familiar with basic digital tools like Google, there is a notable gap in advanced internet search techniques and critical information evaluation skills. The findings underscore the necessity for com-prehensive training programs that equip teachers with robust digital literacy skills before they can effectively impart these skills to students. Additionally, the research emphasizes the need for collaborative efforts among educators to diversify information search methods and enhance the overall effectiveness of DIL programs. This study aims to foster a more inclusive and effective approach to digital literacy, ultimately contributing to Malaysia's broader educational and sustainability goals

Services at Jabatan Kehakiman Syariah Malaysia Library: An Analysis of Arabic Cataloguing Procedures

Nor Saadah Md Nor — 2024-10-01

This case study explores the Arabic cataloguing procedures at the Jabatan Kehakiman Syariah Malaysia Library (JKSM) and the challenges faced in organising Islamic legal resources. The study addresses key issues such as the adaptation of international cataloguing standards, inconsistencies in transliteration practices, and the lack of standardised subject headings for Arabic legal materials. Using a qualitative approach, the research gathers insights from library staff through a group interview, focusing on their experience with cataloguing procedures and the complexities of managing Arabic resources. The findings highlight significant obstacles, including transliteration inconsistencies, difficulties in Arabic input, and challenges in information retrieval. Moreover, the study underscores the need for localised classification systems like the IIUM Library Classification System for Knowledge Resources on Islam (ICSI) to better represent Islamic legal texts. The research concludes with recommendations for a phased integration of ICSI, staff training, pilot reclassification projects, and collaboration with other Islamic law libraries. These strategies aim to improve accessibility, standardisation, and the overall efficiency of cataloguing Arabic legal resources, contributing to the advancement of Islamic librarianship and supporting the broader goal of equitable access to legal information in Arabic.

Electronic Document Management: The Essence of Effective Modern Organisation

Dayangku Horiah Awang Gani — 2024-10-01

This study reports on the perceived effectiveness of electronic document management system functionalities and their relationship with information quality, system quality, perceived usefulness, and satisfaction using the Delone and McLean IS success model. Conducted within Sarawak government agencies, the research adopted a quantitative method with data collected via an online questionnaire. The target respondents were employees who used electronic document management systems. The setting used was considered non-contrived, as a natural environment was preferred to analyse the assessment of the electronic document management system. The unit of analysis is conducted at the individual level, assessing the performance and effectiveness of electronic document management systems. The analysis of the structural model found that four hypotheses (H1, H2, H3, and H4) were supported. The study found that System Quality had a significant positive relationship on both Perceived Usefulness (T-Value: 9.407) and Satisfaction (T-Value: 1.989), highlighting the importance of system quality in influencing user satisfaction. It was revealed that the electronic document management system functionalities and the information system effectiveness had not been previously tested. As a result, this study provides evidence of a new construct for research on the contribution of functionalities within an electronic document management system to the effectiveness or success of the information system.

The Impact of Information-Seeking Behaviour and Electronic Information Resource Utilization on Academic Performance among Nigerian Undergraduate Students

Mohammed Bello Ahmed — 2024-10-01

In today's rapidly changing world, technological innovation has significantly impacted various disciplines including universities libraries. This study investigates the influence of undergraduate students' information-seeking behaviour and the use of electronic information resources (EIRs) on academic performance in Federal Universities in Northeastern of Nigeria research in this aspect has stalled in the region. To address the prevalent and worrying issues among the undergraduate students' low information-seeking and underutilization of EIRs, an exploratory research approach has been adopted. These issues significantly impact students' information-seeking behaviour on their academic performance by utilizing electronic information resources. Hence, prioritizing undergraduate students in maintaining their individuality by enhancing, maintaining, and nurturing their mindset in utilizing EIRs for academic purposes can be advantageous for academic institutions, faculty, and students. These resources and services are primarily intended to help them complete their academic tasks. The study concludes by revealing mixed and conflicting findings, among the limited information-seeking behavior and under-utilization of electronic information resources

Corporate Computer Forensics Investigation Adoption Antecedents in Malaysia's Critical Information Infrastructure Agencies

Wan Abdul Malek Wan Abdullah — 2024-10-01

To counteract computer-related crimes that have affected many companies, Computer Forensics, which involves obtaining and analyzing digital information for use as evidence in civil, criminal, or administrative cases, has become a focal point of attention for top management. The objective of this study is to assess Tornatzky's TOE innovation adoption model in relation to the Information Assurance of Corporate Computer Forensics Investigation’s Action Plan among 210 respondents from Malaysia’s Critical Information Infrastructure agencies. The research results demonstrate a strong relationship between the TOE model and the Information Assurance of Corporate Computer Forensics Investigation, specifically in anticipatory, process, and postincident measures, with the exception of Tornatzky’s organizational factor.