THE NEEDS OF ACCESSIBILITY AUDIT IN FACILITIES MANAGEMENT FOR IMPROVING INCLUSIVE ACCESS

Authors

  • Zuraihana Ahmad Zawawi College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia
  • Hikmah Kamarudin College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia
  • Irwan Mohammad Ali Department of Built Environment and Technology, College of Built Environment, Universiti Teknologi MARA, Perak Branch, Seri Iskandar Campus, 32610 Seri Iskandar, Perak, Malaysia
  • Mohamad Rachmadian Narotama Centre for Transportation and Logistics Studies, Universitas Gadjah Mada, Jl. Kemuning Blok M-3, Sekip, Mlati, Sleman, 55284 Yogyakarta, Indonesia

DOI:

https://doi.org/10.24191/myse.v11i3.3913

Keywords:

Accessibility audit, Facilities management, Inclusive access

Abstract

Accessibility is not just a technical issue, but it is a language by which the environment tells that either someone is being included or excluded. An access audit in facilities management is a critical process aimed at evaluating and improving the accessibility of a facility to ensure it is inclusive for all users, including those with disabilities. Thus, this paper examines the needs of accessibility audit in facilities management in effort to enhance inclusive access within the built environment. Through the extensive review of existing research, this paper identifies the needs and benefits of having accessibility audit in facilities management to promote accessibility for individuals with diverse needs. The findings highlight several key needs of accessibility audit in facilities management to enhance inclusive access in the built environment, including standards compliance, enhancing inclusivity, improving safety and risk management, cost efficiency and operational efficiency. This paper emphasizes important implications for proactive facilities management approaches in creating inclusive built environment.

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Published

2024-11-25

How to Cite

Ahmad Zawawi, Z. ., Kamarudin, H. ., Mohammad Ali, I. ., & Narotama, M. R. . (2024). THE NEEDS OF ACCESSIBILITY AUDIT IN FACILITIES MANAGEMENT FOR IMPROVING INCLUSIVE ACCESS. Malaysian Journal of Sustainable Environment, 11(3), 125–144. https://doi.org/10.24191/myse.v11i3.3913