Halal Brand Assurance through AI-Powered Leadership Engagement: A Study of Malaysian Franchises

Authors

  • Abdul Razak Yahaya City University Malaysia
  • Baharu Kemat Alhaj City University Malaysia

DOI:

https://doi.org/10.24191/eaj.v14i2.7209

Keywords:

Halal brand assurance, artificial intelligence,, leadership engagement, shariah governance, franchise compliance, Maqasid al-Shariah

Abstract

This study explores how Artificial Intelligence (AI) can enhance halal brand assurance in Malaysian franchise operations by examining the mediating role of leadership engagement. A quantitative approach was employed, involving a structured survey of 150 halal-certified franchise operators. Data were analysed using SmartPLS 4.0 and Structural Equation Modeling (SEM) to evaluate mediation and moderation effects. Results indicate that AI-assisted compliance significantly influences halal brand assurance through the mediating role of leadership engagement (β = 0.59, p < 0.001). Institutional factors also moderate this relationship, underscoring the role of ethical leadership in translating digital compliance tools into Shariah-compliant brand practices. The study contributes to Islamic business governance by integrating Engagement Theory, Maqasid al-Shariah, and Institutional Theory. It offers empirical validation of AI’s role in franchise-level halal assurance and highlights the importance of AI-readiness and ethical leadership in supporting Shariah compliance frameworks. Practical implications are relevant for policymakers, Islamic fintech developers, and franchise managers aiming to strengthen halal brand credibility in the digital era.

Author Biographies

Abdul Razak Yahaya, City University Malaysia

City Graduate School, City University Malaysia, Petaling Jaya, Selangor, Malaysia.

Baharu Kemat Alhaj, City University Malaysia

City Graduate School, City University Malaysia, Petaling Jaya, Selangor, Malaysia.

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Published

30-11-2025

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