Bridging Internal Communication and Corporate Brand Identity: A Review of Brand Performance Dynamics in the Marine Sector

Authors

  • Nur Zafirah A Khadar MARA University of Technology image/svg+xml
  • Dzaa Imma Abdul Latif 2Faculty of Communication and Media Studies, Universiti Teknologi MARA, Negeri Sembilan Branch Rembau Campus, Jalan, Kampung Pilin, 71300 Rembau, Negeri Sembilan, Malaysia
  • Nur Nasliza Arina Mohamad Nasir 3Faculty of Communication and Media Studies, Universiti Teknologi MARA, Melaka Branch Alor Gajah Campus, KM 26 Jalan Lendu, 78000 Alor Gajah, Melaka, Malaysia

DOI:

https://doi.org/10.24191/ejoms.v9i1.9895

Keywords:

internal communication effectiveness, corporate brand identity management, brand performance, employee engagement, marine industry

Abstract

This study reviews existing literature on the relationship between Internal Communication Effectiveness (ICE), Corporate Brand Identity Management (CBIM), and Brand Performance (BP) within the marine industry. Drawing on research in communication, branding, and organizational behaviour, the paper applies maturity theory to explore internal branding and performance management. It emphasizes how communication effectiveness strengthens organizational identity and influences employee behaviour, thereby enhancing sustainable brand performance. Findings highlight the importance of employee engagement, ethical branding, and sustainability practices in fostering brand coherence and equity. The study further provides recommendations for digitalization and contextual adaptation of CBIM frameworks to align with the specific challenges and opportunities of the marine industry.

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Published

2026-01-27

How to Cite

Bridging Internal Communication and Corporate Brand Identity: A Review of Brand Performance Dynamics in the Marine Sector . (2026). E- Journal of Media and Society, 9(1), 101-120. https://doi.org/10.24191/ejoms.v9i1.9895