Factors Impacting Teacher’s Organizational Citizenship Behaviour

Abstract

The informal connections between teachers' Organizational Citizenship Behaviour (OCB), school environment, competency level, empowerment and team commitment have not received much empirical attention. Additionally, the influence of certain aspects of job satisfaction and organizational commitment on teachers' overall community benefit is seldom given much thought. Thus, the purpose of this study was to determine whether these values had any real bearing on the OCB and how it affects the organization among the teachers at the school in Alor Setar. This study is significant because it looks into the OCB of teachers and how they contribute to the education sector, which is growing more and more important in Malaysia. To find out how these interactions affect teachers' OCB, pertinent hypotheses have been established, tested, and investigated further. In this study, 400 primary school teachers from Alor Setar were involved in completing the questionnaires. The results showed that the school environment, competency level, empowerment, and team commitment significantly influenced teachers' OCB. These findings were validated by the Pearson correlation analysis.