The Factors affecting Occupational Stress: A Case Survey at District Office and Land of Kota Setar

Abstract

Workplace stress is indeed a global concern, impacting individuals, organisations, and economies alike. Occupational stress is a critical issue that often results in burnout, adversely affecting employees’ job performance and overall satisfaction. This research aimed to identify the factors impacting occupational stress among workers in the District Office & Land of Kota Setar, Kedah Darul Aman. The study included 108 employees as respondents, and data were collected using a questionnaire. Descriptive analysis, reliability analysis, correlation, and regression were conducted on the obtained data. The findings revealed that work overload had a positive and significant relationship with occupational stress, while organisational support and growth opportunities were negatively associated with stress levels among the workers in the mentioned district. This study is significant as it will increase the understanding of the management of District Office & Land of Kota Setar on the factors and the preventive measures that should be taken to reduce the employees’ stress and enhance the employees’ performance towards achieving the organisational objectives and sustainability.