HOW OFFICE DESIGN AFFECTING EMPLOYEES’ PRODUCTIVITY?

A STUDY ON NATURAL GAS INDUSTRY

Authors

  • Juliana Mohamed Abdul Kadir Faculty of Business and Management, Universiti Teknologi MARA, Cawangan Johor, Kampus Segamat, Johor, Malaysia
  • Azila Jaini Faculty of Business and Management, Universiti Teknologi MARA Cawangan Johor, Kampus Segamat, Johor, Malaysia
  • Geetha Subramaniam Graduate School of Business, SEGi University, Malaysia
  • Izyan Nadirah Zulkipli Kim’s Chiropractic, Selangor, MalaysiaLeadership, Universiti Malaya, Kuala Lumpur, Malaysia
  • Ahmad Naqiyuddin Bakar Faculty of Administrative Science & Policy Studies (FSPP), Universiti Teknologi MARA, Shah Alam, Malaysia

Keywords:

Employees’ productivity, Ergonomics, Natural Gas company, Office design, Work environment

Abstract

In the current modern workplace and office design, organizations recognize the importance of
leveraging the work environment, both in terms of aesthetics and functionality, to enhance employee
productivity. The arrangement of the office space and the overall office design, which includes
workflow play a crucial role in employee satisfaction and makes a positive impact on the well-being
of the employees. This study examines the impact of office design on employee productivity in a
processed gas industry, specifically considering factors such as furniture availability, environmental
noise, ambient temperature, ambient lighting, and space arrangement. Using a quantitative method of
purposive sampling, 168 respondents has completed self-administered questionnaires. The collected
data was analysed using SmartPLS. The findings indicate that office furniture and ambient
temperature positively affects employees’ productivity. This suggests that organizations can enhance
productivity by paying attention to these specific aspects of office design. This study was limited to the
natural gas industry and did not capture the vast array of employees and their perceptions in other
sectors. Future studies may want to empirically substantiate our quantitative investigation with a set
of qualitative primary data to adequately address the limited external validity of our work also
consider other elements of office design.

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Published

2024-10-03

Issue

Section

BUSINESS MANAGEMENT