A Multiple Linear Regression Analysis of Factors Influencing Job Satisfaction Among Employees in a Selangor-Based Company

Abstract

This study aims to examine the factors influencing job satisfaction among employees at a company in Selangor. Job satisfaction is a critical component of organizational success, directly affecting employee motivation, retention, and productivity. The study focuses on demographics (gender, position, department) and four key factors (compensation and benefits, work-life balance, work environment, career development opportunities). A quantitative approach was employed using a structured questionnaire distributed among 169 employees across various departments and positions. The data collected were analysed using descriptive and Multiple Linear Regression (MLR). The overall job satisfaction score among employees was 9.3 with all departments stated job satisfaction mean scores above 8.0. Meanwhile all mean scores for the key factors were above 8.9. In the regression analysis, the variable compensation and benefits was excluded due to multicollinearity issues. The finding shows that factors (work-life balance, career development opportunities, position) significantly influenced the job satisfaction among employees. The study highlights the importance of addressing these issues to enhance employee engagement and organizational performance. Ultimately, the insights gained can assist management in formulating targeted strategies to improve workplace satisfaction and retain top talent. In conclusion, the study offers evidence that may support both managerial decision-making and future research on employee job satisfaction.