THE VISITOR’S SATISFACTION TOWARD FACILITIES PROVIDED IN NATURE INTERPRETATION CENTER, TAMAN WETLAND, PUTRAJAYA
Keywords:
interpretation, facilities, Nature Interpretation Center, Putrajaya, visitor’s satisfactionAbstract
Nature Interpretation Center is hub information that people will be visiting to search more knowledge and
getting experience about the nature. The attractive facilities that provided in the center such as exhibition area,
entrance foyer and children area will attract visitor to visit. However, it need to be started from design stage so,
that can avoid any problem or issues of functions of the facilities. The intention of this paper is to evaluate
travel motivation of visitor and to identify visitor’s satisfaction towards facilities that will improve their
experience in Nature Interpretation Center. Questionnaire method is used to collect the data and distributed to
visitor in Nature Interpretation Center, Putrajaya. This process covers that background of the respondents and
facilities that provided in Nature Interpretation Center, Putrajaya.
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