A STUDY ON TECHNOSTRESS AMONG FIRST SEMESTER POSTGRADUATE STUDENTS IN UNIVERSITI TEKNOLOGI MARA, SHAH ALAM

Authors

  • Siti Nur Farrah Faadiah Ab Ghani Faculty of Communication and Media Studies, Universiti Teknologi MARA Melaka
  • Siti Nasarah Ismail Faculty of Communication and Media Studies, Universiti Teknologi MARA Rembau, Negeri Sembilan
  • Maizura Manshor Faculty of Communication and Media Studies, Universiti Teknologi MARA Rembau, Negeri Sembilan
  • Siti Nurshahidah Sah Allam Faculty of Communication and Media Studies, Universiti Teknologi MARA Melaka
  • Aini Faezah Ramlan Faculty of Communication and Media Studies, Universiti Teknologi MARA Melaka
  • Dzaa Imma Abdul Latiff Faculty of Communication and Media Studies, Universiti Teknologi MARA Rembau, Negeri Sembilan

Keywords:

Technostress, Innovation Theory, Information and Communication Technology (ICT)

Abstract

Technology stress (Technostress) can be defined as a modern disease of adaptation caused by an inability to
cope with new computer technologies in a healthy manner. Clear symptoms of Technostress include inability to
concentrate on a single issue, increased irritability and feeling of loss of control. The study was conducted
among 1st semester postgraduate students in Universiti Teknologi MARA, Shah Alam in order to measure the
level of their stress. Domains of Technostress can be classified as learning, border, communication, time, family,
workplace, and societal perception of technology. The instrument, Personnel Technostress Inventory (PTSI)
created by Rosen & Weil (1999), was revised, simplified and finalized according to the research objectives.
Result shows that family technostress is the major domain experienced by participants apart from having a
moderate level of technostress.

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Published

2017-12-31

Issue

Vol. 5 No. 1 (2017): December 2017

Section

Archives

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