REVEALING THE SCENARIO OF FACILITIES MANAGEMENT AND MAINTENANCE IN MALAYSIA: A SYSTEMATIC REVIEW

Authors

  • Syarifah Nur Shaqina Syed Shabahar College of Built Environment, Department of Built Environment and Technology, Universiti Teknologi Mara, Perak Branch, 32610 Bandar Seri Iskandar
  • Haryati Mohd Isa College of Built Environment, Department of Built Environment and Technology, Universiti Teknologi Mara, Perak Branch, 32610 Bandar Seri Iskandar
  • Nor Suzila Lop College of Built Environment, Department of Built Environment and Technology, Universiti Teknologi Mara, Perak Branch, 32610 Bandar Seri Iskandar

DOI:

https://doi.org/10.24191/myse.v11i3.3912

Keywords:

Current states, Development, Evolution, facilities Management and maintenance, Malaysia.

Abstract

The field of Facilities Management and Maintenance (FMM) in Malaysia has undergone substantial evolution and transformation. Despite abundant research on FMM practices, conducting a systematic review on this issue has proven challenging due to the lack of review procedures. This poses a significant barrier for researchers to replicate or interpret the findings. Hence, this research aims to conduct a systematic literature review of the current FMM practices in Malaysia. The review processes comprised five key methodological steps, namely review, formulation of research questions, systematic searching strategies based on identification, screening, and eligibility on various established databases such as Scopus, Web of Science, Science Direct, and Google Scholar. This is then followed by quality appraisal, as well as data extraction and analysis. Four primary themes were identified based on the thematic analyses: (1) FMM evolution; (2) current state of FMM; (3) technology; and (4) policy and regulation. These four themes were then divided into nine sub-themes. Finding shows that despites the progress, FMM still faces challenges, particularly in standardizing the maintenance process, where it impacts on overall service quality.

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Published

2024-11-25

How to Cite

Syed Shabahar, S. N. S., Mohd Isa, H. ., & Lop, N. S. . (2024). REVEALING THE SCENARIO OF FACILITIES MANAGEMENT AND MAINTENANCE IN MALAYSIA: A SYSTEMATIC REVIEW. Malaysian Journal of Sustainable Environment, 11(3), 101–124. https://doi.org/10.24191/myse.v11i3.3912

Issue

Vol. 11 No. 3 (2024): Special Issue, Dec 2024

Section

Articles

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