THE INFLUENCE OF SUPERVISION AND TEAMWORK ON EMPLOYEE PERFORMANCE AT BANK RAKYAT INDONESIA DURIAN MEDAN KEDAI UNIT

Abstract

This research aims to analyse the influence of supervision and work teams on employee performance at the Bank Rakyat Indonesia Durian Medan Kedai unit. The data collection method was carried out through a survey using a questionnaire distributed to employees in the unit concerned. Hypothesis testing in this research uses multiple linear regression analyses. The research results show that supervision has a significant influence on employee performance. This shows the importance of the role of supervision in improving employee performance in the banking environment. Apart from that, teamwork has also been proven to have a positive influence on employee performance, especially the importance of collaboration and coordination between team members in achieving common goals. The practical implication of this research is that management needs to improve an effective monitoring system and strengthen work teams in the unit to improve employee performance. Meanwhile, for future researchers, further research can be carried out to deepen understanding of other factors that also influence employee performance in financial institutions such as Bank Rakyat Indonesia.