FROM FORMULAS TO FUN: CC FACTS RACE GAMIFIES FOOD AND BEVERAGE COST CONTROL LEARNING

Authors

  • WB Quah SUNGAI PETANI COMMUNITY COLLEGE https://orcid.org/0000-0002-7138-5900 (unauthenticated)
  • Roseline AK Polytechnic Tuanku Syed Sirajuddin
  • Fazira Polytechnic Tuanku Syed Sirajuddin
  • Zahirah Polytechnic Tuanku Syed Sirajuddin
  • Krissana Polytechnic Tuanku Syed Sirajuddin
  • Siti Najhah Sanusi Polytechnic Tuanku Syed Sirajuddin
  • Nur Farhanis Polytechnic Tuanku Syed Sirajuddin
  • Dayang Shahiera Ellayana Polytechnic Tuanku Syed Sirajuddin

DOI:

https://doi.org/10.24191/joa.v13i2.5488

Keywords:

Educational online games, Food and Beverage Cost Control, Student Engagement, Player Experience, Gamification

Abstract

Traditional pedagogical approaches frequently encounter obstacles, including limited student engagement and challenges in retaining complex formulas. This study investigates the efficacy of an educational online game, "CC Facts Race," designed to enhance comprehension of Food and Beverage (F&B) Cost Control concepts. The research was conducted at Polytechnic of Tuanku Syed Sirajuddin in Perlis, Malaysia, involving 150 participants from the Diploma in Resort Management (DHR) and Diploma in Foodservice (DHF) programs. Data were gathered through questionnaires, and a descriptive analysis was employed to evaluate the findings. Results indicate that students rated "CC Facts Race" highly for its usability, player experience, and overall satisfaction. The game was perceived as accessible, engaging, and effective in improving both understanding and retention of F&B cost control principles. This study concludes that "CC Facts Race" represents a valuable supplement to educational curricula, providing an interactive and enjoyable learning platform. Future research could explore longitudinal effects on knowledge retention and instructors’ perspectives regarding the integration of "CC Facts Race" into teaching practices.

Author Biographies

  • WB Quah, SUNGAI PETANI COMMUNITY COLLEGE

    Quah Wei Boon is an education officer of higher learning in Hotel Operation. He holds a Master in Business by Research (Hotel Management) from University Malaysia Sabah (UMS), Malaysia. He is currently pursuing a Ph.D. degree in the field of Educational Technology with the Department of Educational Studies, Universiti Putera Malaysia, Malaysia. His research interests include Hospitality, tourism, teaching and learning, business management, and education. He is an avid researcher with more than 60 publications in indexed journals, proceedings, chapters in book, newsletters and others. He has obtained RM 50K TVET Applied Research Grant Scheme (T-ARGS) and RM 20k for INTI Seed Grant. He can be contacted at email: skyman823000@yahoo.com/quah@kkspe.edu.my.

  • Roseline AK, Polytechnic Tuanku Syed Sirajuddin

    Roseline Anak Kok is an education officer in the field of Hotel Operation. She holds a
    Bachelor Degree in Business (Hotel management) with honours. She has been attached to
    Sungai Petani Community College since 2012 until 2016 and now work at Polytechnic of
    Tuanku Syed Sirajuddin, Perlis. She is a trainer for restaurant service category in several
    national and international competitions. She has won Bronze medal for World Skills Malaysia-
    Lecturer (WSMP) in 2014 and several Gold medals from innovation competitions in national
    and international level. She is also a team member for TVET Applied Research Grant Scheme
    (T-ARGS) 2018-2020.

  • Fazira, Polytechnic Tuanku Syed Sirajuddin

    Diploma student from Polytechnic Tuanku Syed Sirajuddin.

  • Zahirah, Polytechnic Tuanku Syed Sirajuddin

    Diploma students from Polytechnic Tuanku Syed Sirajuddin.

  • Krissana, Polytechnic Tuanku Syed Sirajuddin

    Diploma student from Polytechnic Tuanku Syed Sirajuddin.

  • Siti Najhah Sanusi, Polytechnic Tuanku Syed Sirajuddin

    Diploma student from Polytechnic Tuanku Syed Sirajuddin.

  • Nur Farhanis , Polytechnic Tuanku Syed Sirajuddin

    Diploma student from Polytechnic Tuanku Syed Sirajuddin.

  • Dayang Shahiera Ellayana , Polytechnic Tuanku Syed Sirajuddin

    Diploma student from Polytechnic Tuanku Syed Sirajuddin.

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Published

2025-10-31

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