EXPLORING ONLINE MONEY TRANSFER HABITS AMONG UITM MERBOK STUDENTS: A STUDY ON PREFERENCES, SPENDING PATTERNS, AND CHALLENGES
DOI:
https://doi.org/10.24191/VoA.v21i2.11803Keywords:
Online Money Transfer, Digital Payment Adoption, E-wallet Usage, Financial BehaviorAbstract
This study explores the online money transfer habits of UiTM Merbok students, focusing on preferences, spending patterns, and challenges. The research, which used a quantitative survey of 50 students, highlights a strong preference for online transfers (64%), driven by convenience (72%), speed (48%), and safety (52%). However, 82% admitted to overspending, reflecting the risks of digital payments. A Chi-Square test revealed gender differences, with females using diverse payment methods and males favoring online transfers. Challenges included internet connectivity issues (74%), delayed transactions (14%), and technical errors (12%), emphasizing infrastructural barriers. The average monthly spending was RM238.89, with significant variability influenced by disposable income and financial literacy. Findings underscore the need for financial literacy programs and improved digital infrastructure to promote responsible usage. This study contributes insights into the behavioral and contextual factors shaping digital payment adoption among Malaysian university students, offering recommendations for stakeholders to enhance accessibility and user experience in emerging economies.
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