Unlocking Excellence: English Language Teacher Quality Model (ELTQM)
Abstract
The journey towards teaching excellence in the dynamic landscape of English as a Second Language (ESL)
education remains a persistent challenge due to fragmented approaches to defining and assessing teacher
quality. Existing frameworks often focus narrowly on isolated attributes, overlooking the holistic interplay
of cognitive skills, social-emotional competencies (SEC), and personal characteristics necessary for
impactful teaching. Addressing this gap, an innovative English Language Teacher Quality Model (ELTQM)
redefines the paradigm by synthesising passion, cognitive abilities, SEC, and personality traits into a unified
framework. Grounded in phenomenological research and informed by practical insights from 13 expert ESL
teachers, this model transcends conventional notions of teacher effectiveness, embracing the holistic
development of educators as catalysts for transformative learning experiences. Central to this model is the
recognition of educators as lifelong learners driven by a deep love for teaching and commitment to
continuous professional growth. By integrating cognitive skills, such as pedagogical knowledge and
language proficiency, with SEC like empathy and adaptability, ELTQM equips teachers with versatile
guidelines to navigate diverse classroom environments confidently and compassionately. ELTQM
contributes to teacher education (TE) institutions and policymakers by suggesting a more holistic assessment
tool and targeted professional development initiatives. Through the adoption of ELTQM, institutions can
cultivate a culture of excellence, foster collaborative learning communities and empower educators to
unlock their full potential while inspiring student success.
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Copyright (c) 2025 Norazrina Ag-Ahmad, Ahmad Thamrini Fadzlin Syed Mohammed, Erda Wati Bakar

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