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Improving Facilities Maintenance Management Practices for Government Quarters Apartment in Putrajaya

Authors

  • Mohd Azmi Saperi Facility Management Division, Putrajaya Corporation, Precint 3, 62675, Putrajaya, Malaysia
  • Wan Zuriea Wan Ismail Studies of Building Surveying, School of Real Estate and Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450, Shah Alam, Selangor, Malaysia
  • Masreta Mohd Department of Civil Engineering, Politeknik Ungku Omar, 31400, Ipoh, Perak, Malaysia

DOI:

https://doi.org/10.24191/bej.v21iSpecial%20Issue.1576

Keywords:

Facilities maintenance management, Facilities management, Government quarters apartment, High rise building

Abstract

Facilities Maintenance Management (FMM) practices such as preventive, corrective, and predictive maintenance are essential to ensure the effective operation of building systems. These practices involve regularly inspecting, fixing, and replacing building components to prevent failures and extend the building's lifespan. Maintaining high-rise residential buildings is a multifaceted task that necessitates a comprehensive approach to ensure the optimal functioning of all building systems. To maintain their condition and functionality, government quarters apartments rely heavily on FMM practices. This study provides an in-depth examination of FMM practices in government quarters apartments in Putrajaya, Malaysia. While there is existing research on facilities and maintenance services, there needs to be a more specific focus on high-rise residential buildings, particularly those in government quarters. Therefore, the study aims to improve FMM practices in government quarters apartments in Putrajaya. The research objectives are to identify the current FMM practices in these high-rise residential buildings and develop strategies for improvement. The research methodology adopts a qualitative research approach by collecting data via semi-structured interviews with Putrajaya Corporation (PjC) strategic management level personnel and five (5) facility managers from FM service providers. The data has been analysed using ATLAS. Ti software is based on content analysis techniques. The findings reveal that FM practices for these case studies employed a comprehensive approach that includes technological advancement, sustainability, asset management, communication, outsourcing, performance metrics, and training. The recommendation for strategies permits future research improvements and contributes to the FMM body of knowledge in the context of high-rise buildings and government quarters apartments.

Author Biographies

Mohd Azmi Saperi, Facility Management Division, Putrajaya Corporation, Precint 3, 62675, Putrajaya, Malaysia

Ir Mohd Azmi Saperi, possesses a Master of Science in Facilities Management from Universiti Teknologi Mara. He is a registered professional engineer accredited by the Board of Engineers Malaysia and presently serves the role of Principal Assistant Director within the Facility Management Division at Perbadanan Putrajaya. With expertise and competencies in Facilities Maintenance Management, Project Management and Quality Assurance, his primary research focus lies in facility management and building maintenance. He can be contacted via email at m_azmi@ppj.gov.my

Wan Zuriea Wan Ismail, Studies of Building Surveying, School of Real Estate and Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450, Shah Alam, Selangor, Malaysia

Wan Zuriea Wan Ismail, PhD, is a Senior Lecturer in the Studies of Building Surveying, College of Built Environment, Universiti Teknologi MARA, Shah Alam, Selangor. Her main research activity focuses on the sustainable built environment, particularly in facilities management and building environmental performance. She has mainly published on these subjects in publications such as the Journal of Facilities Management, Built Environment Journal, and other conference proceedings. She can be reached via email at wanzuriea@uitm.edu.my.

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Published

04-10-2024

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How to Cite

Saperi, M. A., Wan Ismail, W. Z., & Mohd, M. . (2024). Improving Facilities Maintenance Management Practices for Government Quarters Apartment in Putrajaya. Built Environment Journal, 21(Special Issue). https://doi.org/10.24191/bej.v21iSpecial Issue.1576

Issue

Vol. 21 No. Special Issue (2024): Built Environment Journal

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Articles

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