Towards a High Standards of Excellence in Malaysia's Higher Education Institutions: Obstacles and Enablers
Keywords:
education, quality, digitalization, higher education institutions, strategic managementAbstract
Past literature and news portray that quality is crucial in the education sector as we move forward to digitalization and IR 4.0. Besides, under the 12th Malaysia Plan, many programs are underlined under this strategy, commonly touching on the quality increment in Technical and Vocational Education and Training (TVET), training academic staff, and digitalization plan. In addition, under the 2030 Agenda, the Ministry of Higher Education (MOHE) needs to strive for equitable access to achieve high-quality education for all students. As such, some efforts and strategies need to be implemented to assist the MOHE in promoting innovation in the education sector. This article explores the challenges MOHE, and higher educational institutions face in ensuring high-quality education in Malaysia. Numerous issues are identified and discussed extensively. This article adopted several key strategic management techniques such as PEST analysis, internal factor analysis, and SWOT matrix for the purpose of performing the internal and external analysis of Malaysia's higher education system. This serves as tools to uncovered challenges related to the issue of quality in higher education. The TOWS matrix was then used as a tool to put forward several feasible recommendations. This article is beneficial in providing information regarding the quality of higher education in Malaysia and the appropriate recommendations that the related stakeholders could apply.
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