Challenges of Facilities Management in Managing Intensive Green Roofs in High-rise Residential

Authors

  • Nurul Amirah Khairuddin Project Management Department, R-ZAC Sdn Bhd., 13220 Kepala Batas, Pulau Pinang, Malaysia
  • Wan Zuriea Wan Ismail Studies of Building Surveying, School of Real Estate and Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia
  • Hikmah Kamarudin Studies of Building Surveying, School of Real Estate and Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia
  • Mohd Shahir Mohamad Yusof Studies of Building Surveying, School of Real Estate and Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia
  • Mohammad Zulfazdley Mohd Zulkifli Cheng Postgraduate Studies, College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia

DOI:

https://doi.org/10.24191/bej.v22iSI.6487

Keywords:

Facilities management, Intensive green roofs, High-rise residential buildings, Challenges

Abstract

Implementing green roofs is becoming a growing trend in high-rise residential buildings, providing numerous benefits such as biodiversity, energy efficiency, and sustainable urban living. These green roofs are categorised into extensive and intensive types and require regular maintenance to ensure optimal performance and longevity. However, facilities management (FM) needs help with these maintenance practices, leading to leakages, mould growth, and building defects. The design of green roofs also poses challenges, as maintenance and sustainability are not considered during the initial design and construction stages. Additionally, a lack of knowledge among FM staff about green roofs can hinder the effective management and maintenance of these systems in high-rise residential buildings. Thus, this study was carried out to improve FM practices for intensive green roofs in high-rise residential buildings in the Klang Valley. The research objective was to investigate FM's challenges in managing intensive green roofs in these buildings. This research used qualitative methods, including semi-structured interviews with five FM professionals managing intensive green roofs in the Klang Valley area high-rise residential buildings. The findings reveal that FM's foremost challenges include financial constraints, maintenance issues, limited expertise, and a need for more knowledge among FM staff. To address these challenges, the study proposes recommendations such as income generation initiatives, preventive maintenance programs, landscape improvement, and technology implementation to streamline intensive green roof maintenance and monitoring processes. This approach addresses current challenges in FM practices and promotes a holistic approach to managing intensive green roofs in high-rise residential buildings.

Author Biographies

Nurul Amirah Khairuddin, Project Management Department, R-ZAC Sdn Bhd., 13220 Kepala Batas, Pulau Pinang, Malaysia

Nurul Amirah Khairuddin possesses a Master of Science in Facilities Management and a bachelor's degree in building surveying from Universiti Teknologi MARA. She is currently working as a Project Engineer at R-ZAC Sdn Bhd. With expertise and competencies in Facilities Management and Sustainability, her research primarily focuses on advancing sustainable practices within facility management in building operations. She can be contacted via email at amirahkhairuddin18@gmail.com.

Wan Zuriea Wan Ismail, Studies of Building Surveying, School of Real Estate and Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia

Wan Zuriea Wan Ismail, PhD, is a Senior Lecturer in the Studies of Building Surveying at the College of Built Environment, Universiti Teknologi MARA, Shah Alam, Selangor. Her main research activity focuses on the sustainable built environment, particularly in facilities management and building environmental performance. She has mainly published on these subjects in publications such as the Journal of Facilities Management, Built Environment Journal, and other conference proceedings. She can be reached via email at wanzuriea@uitm.edu.my.

Hikmah Kamarudin, Studies of Building Surveying, School of Real Estate and Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia

Hikmah Kamarudin holds a PhD in Human Geography from the University of Birmingham, United Kingdom, a Master's degree in Heritage & Conservation Management from Universiti Teknologi MARA, and a Bachelor's degree in Building Surveying (Hons) from the same institution. Also possesses a Diploma in Architecture from Institut Teknologi MARA. Engaged in student thesis supervision on various topics related to maintenance management, operation, and accessibility. Email address: hikmah@uitm.edu.my.

Mohd Shahir Mohamad Yusof, Studies of Building Surveying, School of Real Estate and Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia

Mohd Shahir Mohamad Yusof is a lecturer from Studies of Building Surveying, School of Real Estates and Building Surveying, College of Built Environment at Universiti Teknologi MARA, Shah Alam. His areas of expertise are in Quality Assurance and Quality Control, Construction Project Management, and Building Information Modelling (BIM). He can be reached via email at shahiryusof@uitm.edu.my.

Mohammad Zulfazdley Mohd Zulkifli Cheng, Postgraduate Studies, College of Built Environment, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia

Mohammad Zulfazdley Mohd Zulkifli Cheng holds a Master of Science in Facilities Management and a bachelor's degree in construction management from Universiti Teknologi MARA. His research interests include facilities management and user satisfaction, with a focus on optimizing public facilities for enhanced user experience. He can be reached via email at mzulfazdley@gmail.com.

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Published

27-06-2025

How to Cite

Khairuddin, N. A., Wan Ismail, W. Z., Kamarudin, H. ., Mohamad Yusof, M. S. ., & Mohd Zulkifli Cheng, M. Z. . (2025). Challenges of Facilities Management in Managing Intensive Green Roofs in High-rise Residential. Built Environment Journal, 22(SI). https://doi.org/10.24191/bej.v22iSI.6487