Critical Issues in The Operation of Vertical Transportation in High-Rise Affordable Residential Buildings

Authors

  • Calvin Rico Satap Anak Sumping Property & Construction Management, University of Technology Sarawak, 96000 Sibu, Sarawak, Malaysia
  • Mohamad Ridzuan Yahya Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450, Selangor, Malaysia
  • Nur Amirah Abd Samad Department of Architecture, Universiti Kebangsaan Malaysia, 56000 Cheras, Wilayah Persekutuan Kuala Lumpur, Malaysia

DOI:

https://doi.org/10.24191/bej.v22i2.2919

Keywords:

Vertical transportation, High- rise low cost, Maintenance, Operation, Residential building

Abstract

The demand for affordable buildings in urban areas has increased in high-rise residential buildings, where vertical transportation systems like lifts are essential. However, inadequate maintenance often in safety issues, breakdowns and reduced resident satisfaction. This study examines the challenges of maintaining lifts in three (3) affordable residential buildings developments in the Klang Valley, Malaysia, using a mixed-methods approach with data from 300 residents and interviews with building managers. Key findings highlight the impact of funding constraints, lack of expertise and poor planning on lift maintenance, with moderate resident satisfaction across safety, comfort and performance. The study recommends improved funding, standardised protocols and resident awareness campaigns to enhance lift operations and safety.

Author Biographies

Calvin Rico Satap Anak Sumping, Property & Construction Management, University of Technology Sarawak, 96000 Sibu, Sarawak, Malaysia

Calvin Rico Satap Anak Sumping, is PhD student in the College of Built Environment at the Universiti Teknologi MARA (UiTM). This is the first paper to publish in Operation of Vertical Transportation. Can be reached through email at calvinsbastian@gmail.com. He works at the University of Technology Sarawak (UTS) as a lecturer for the Bachelor of Property & Construction Management.

Mohamad Ridzuan Yahya, Building Surveying, College of Built Environment, Universiti Teknologi MARA, 40450, Selangor, Malaysia

Ts Sr Dr Hj. Mohamad Ridzuan bin Hj.Yahya is Senior Lecturer in the College of Built Environment at the Universiti Teknologi MARA. Main research is in Building maintenance, Facility Management, Building Pathology, Accessibility for People with Disabilities, Integrated Construction Project Management. Has published widely on these subjects in publications such as the Correlation Study between Knowledge Factors and Corporate Factors in Facilities Management of Office High Rise Buildings: A Preliminary Study in Klang Valley, Malaysia, Building Maintenance Achievement in High Rise Commercial Building: A Study in Klang Valley, Malaysia, Safety and Health Circumstances in Hospitals, Effective Communication System between Building Occupants and Maintenance Management: A Study in High Rise Office Building, Klang Valley, Malaysia. Can be reached through email at moham643@uitm.edu.my.

Nur Amirah Abd Samad, Department of Architecture, Universiti Kebangsaan Malaysia, 56000 Cheras, Wilayah Persekutuan Kuala Lumpur, Malaysia

Dr Nur Amirah Binti Abd.Samad is a University Lecturer in the Department of Architecture at the Universiti Kebangsaan Malaysia (UKM). Experienced working in an architectural firm for 5 years and has been a Facilitator of design awareness training for the disabled to government officials and professionals in architecture. Awarded a PhD (Architecture) from UTM in 2023, he is also an Architect who graduated with a Master of Architecture (M. Arch) from Deakin University, Australia, in 2012 and a B. Sc. In Architectural Studies (Honours) from IIUM. Architectural field of expertise Universal Design (Universal Design), Inclusive City Design (Inclusive City Design); Design expertise for children, elderly & disabled, Healthcare design; Inclusive Development Planning and Islamic Architecture. Experienced in practicing in an architect firm for 5 years and facilitated a lot of `Universal Design training design awareness for the disabled NGOs to the government officials and professionals in the field of construction. She received a PhD in Architecture from UTM in 2023, a Master of Architecture (M. Arch) degree from Deakin University, Australia, in 2012, and a Sc in Architectural Studies (Honours) from IIUM. Her Architectural field of expertise is Universal Design, Inclusive City Planning, Design expertise for children, the elderly & disabled, Healthcare design, Inclusive Development Planning, and Islamic Architecture. Can be reached through email at amirahsamad@ukm.edu.my.

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Published

01-07-2025

How to Cite

Anak Sumping, C. R. S. ., Yahya, M. R. ., & Abd Samad, N. A. . (2025). Critical Issues in The Operation of Vertical Transportation in High-Rise Affordable Residential Buildings. Built Environment Journal, 22(2). https://doi.org/10.24191/bej.v22i2.2919

Issue

Vol. 22 No. 2 (2025): Built Environment Journal

Section

Articles

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Copyright (c) 2025 Calvin Rico Satap Anak Sumping, Mohamad Ridzuan Yahya, Nur Amirah Abd Samad

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