Antecedents of Employees’ Job Performance: A Case of Dewan Bahasa dan Pustaka

Authors

  • Nor Fazalina Salleh Department of Entrepreneurship and Marketing Studies, Faculty of Business and Management Universiti Teknologi MARA, Malaysia
  • Nur Atiqah Zakiyyah Ramlee Department of Entrepreneurship and Marketing Studies, Faculty of Business and Management Universiti Teknologi MARA, Malaysia
  • Lina Nadia Abd Rahim Department of Entrepreneurship and Marketing Studies, Faculty of Business and Management Universiti Teknologi MARA, Malaysia
  • Nini Hartini Asnawi Department of Entrepreneurship and Marketing Studies, Faculty of Business and Management Universiti Teknologi MARA, Malaysia
  • Norfazlina Ghazali Department of Entrepreneurship and Marketing Studies, Faculty of Business and Management Universiti Teknologi MARA, Malaysia
  • Shuhada Sahidan Department of Technology and Supply Chain Management Studies, Faculty of Business and Management Universiti Teknologi MARA, Malaysia

DOI:

https://doi.org/10.24191/abrij.v8i2.4301

Keywords:

Job Satisfaction, Motivation, Reward System, Work Environment, Job Performance

Abstract

The company's productivity relies on the performance of its human resources. Many scholars are interested in job performance because of its significance to business performance. Hence, this study is attempted to investigate factors that motivate the employees' job performance. The study was conducted among 102 Dewan Bahasa dan Pustaka employees. This cross-sectional study has identified three antecedents, namely reward system, work environment, and career development. Data were gathered via a self-administer questionnaire. Convenience sampling was used as a method to determine the respondent for this study and data collected were analyzed using correlational statistical techniques with the latest version of SPSS software. The result shows that there is a positive relationship between reward systems, work environment, and career development with job performance among employees in the Dewan Bahasa dan Pustaka. For future research, the study proposes to examine other variables such as work-life balance, and workload to measure their relationship with job performance. It is also recommended that other researchers replicate the study in a different research setting, such as obtaining the data from private sectors.

References

Adnyani, N. L. P. R., & Dewi, A. A. S. K. (2019). Pengaruh Pengalaman Kerja, Prestasi Kerja Dan Pelatihan Terhadap Pengembangan Karier Karyawan. E-Jurnal Manajemen, 8(7), 4073-4101. Ali, R., & Ahmed, M. S. (2009). The impact of reward and recognition programs on employee’s motivation and satisfaction: an empirical study. International review of business research papers, 5(4), 270-279. Asim, M. (2013). Impact of motivation on employee performance with effect of training: Specific to education sector of Pakistan. International journal of scientific and research publications, 3(9), 1-9. Badu, E. E. (2005). Employee Motivation in University Libraries in Ghana: a comparative analysis. Information development, 21(1), 38-46. Beck, R., & Harter, J. (2014). Why great managers are so rare. Gallup Business Journal, 25. Brief, A. P., & Weiss, H. M. (2002). Affect in the workplace. Annual review of psychology, 53(1), 279-307. Chintalloo, S., & Mahadeo, J. (2013, July). Effect of motivation on employees’ work performance at Ireland Blyth Limited. In Proceedings of 8th Annual London Business Research Conference Imperial College, London, UK (Vol. 8, p. 9). Conger, S. (2002). Fostering a career development culture: Reflections on the roles of managers, employees and supervisors. Career development international. Deci, E. L. (1972). The effects of contingent and noncontingent rewards and controls on intrinsic motivation. Organizational behavior and human performance, 8(2), 217-229. Franssila, H., & Kirjonen, A. (2022). Impact of activity-based work environments on knowledge work performance–quasi-experimental study in governmental workplaces. Journal of Corporate Real Estate. Hemakumara, M. G. G. (2020). The impact of motivation on job performance: A review of literature. Journal of Human Resources Management and Labor Studies, 8(2), 24-29. Jex, S. M., & Britt, T. W. (2008). Job satisfaction and organizational commitment. Organizational psychology: A scientist-practitioner approach, 131-166. Leibowitz, Z. B., Kaye, B., & Farren, C. (1986). Overcoming management resistance to career development programs. Training & Development Journal. Ling, S. M., & Bhatti, M. A. (2014). Work stress and job performance in Malaysia academic sector: Role of social support as moderator. Journal of Economics, Management and Trade, 1986-1998. Mahendra, A., Sirait, R. T. M., & Sitepu, B. O. (2022). Effect Of Organizational Culture And Work Environment On Employee Performance Of PT. Nafasindo Medan. Jurnal Mantik, 6(1), 195-201. Manzoor, F., Wei, L., & Asif, M. (2021). Intrinsic rewards and employee's performance with the mediating mechanism of employee's motivation. Frontiers in Psychology, 12. Motowidlo, S. J. (2003). Job performance. Handbook of psychology: Industrial and organizational psychology, 12(4), 39-53. Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied psychology, 79(4), 475. Motowildo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. Human performance, 10(2), 71-83. Niati, D. R., Siregar, Z. M. E., & Prayoga, Y. (2021). The Effect of Training on Work Performance and Career 102 Nor Fazalina et al./Advances in Business Research International Journal, 8(2) 2022, 96 -103 Development: The Role of Motivation as Intervening Variable. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2385-2393. Niati, D. R., Siregar, Z. M. E., & Prayoga, Y. (2021). The effect of training on work performance and career development: the role of motivation as intervening variable. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2385-2393. Nwachukwu, C. C. (1994). Effective leadership and productivity: Evidence from a national survey of industrial organisation. African Journal for the Psychological Study of Social Issues, 1(1). Odoh, M., & Ihedigbo Chinedum, E. The Theoretical Analysis of Experimental Research. Pinto, J., Bonacic, C., Hamilton-West, C., Romero, J., & Lubroth, J. (2008). Climate change and animal diseases in South America. Rev Sci Tech, 27(2), 599-613. Platis, C., Reklitis, P., & Zimeras, S. (2015). Relation between job satisfaction and job performance in healthcare services. PROCEDIA-Social and behavioral sciences, 175, 480-487. Presilawati, F., Mimiasri, M., Khalid, Z. K., & Nauval, M. D. (2022, October). The Effect Of Compensation, Work Discipline, And Career Development On Employee Performance Agency Of Statistics Center Of South Aceh. In Prosiding Seminar Nasional Penelitian Dan Pengabdian Kepada Masyarakat (Snppm) Universitas Muhammadiyah Metro (Vol. 4, No. 1, pp. 211-217). Price, P. C., Jhangiani, R. S., & Chiang, I. C. A. (2015). Reliability and validity of measurement. Research methods in psychology. Ramamoorthy, N., Flood, P. C., Slattery, T., & Sardessai, R. (2005). Determinants of innovative work behaviour: Development and test of an integrated model. Creativity and innovation management, 14(2), 142-150. Sai, M. L., & Bhatti, M. A. (2014). Work stress and job performance in Malaysia academic sector: Role of social support as moderator. British Journal of Economics, Management & Trade, 4(12), 1986-1998. Sal, A., & Raja, M. (2016). The impact of training and development on employees performance and productivity. International Journal of Management Sciences and Business Research, 5(7). Salkind, N. J. (2012). Exploring Research . Hoboken. Salleh, F., Dzulkifli, Z., Abdullah, W. A. W., & Yaakob, N. H. M. (2011). The effect of motivation on job performance of state government employees in Malaysia. international Journal of Humanities and social science, 1(4), 147-154. Sarmiento, R., Beale, J., & Knowles, G. (2007). Determinants of performance amongst shop‐floor employees: A preliminary investigation. Management Research News. Sathishkumar, A., & Karthikeyan, P. (2016). Total Quality Management Practices and its approach towards Employee Performance: A Literature Review. International Journal in Management and Social Science, 4(1). Shahzadi, I., Javed, A., Pirzada, S. S., Nasreen, S., & Khanam, F. (2014). Impact of employee motivation on employee performance. European Journal of Business and Management, 6(23), 159-166. Ţuţu, A., & Constantin, T. (2012). Understanding job performance through persistence and job competency. Procedia-Social and Behavioral Sciences, 33, 612-616. Venketsamy, A., & Lew, C. (2022). Intrinsic and extrinsic reward synergies for innovative work behavior among South African knowledge workers. Personnel Review, (ahead-of-print). Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), 216-226.

Downloads

Published

31-10-2022

Issue

Vol. 8 No. 2 (2022): October Issue

Section

Articles

License

Copyright (c) 2022 Nor Fazalina Salleh, Nur Atiqah Zakiyyah Ramlee, Lina Nadia Abd Rahim, Nini Hartini Asnawi, Norfazlina Ghazali, Shuhada Sahidan

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

Salleh, N. F., Ramlee, N. A. Z., Abd Rahim, L. N., Asnawi, N. H., Ghazali, N., & Sahidan, S. (2022). Antecedents of Employees’ Job Performance: A Case of Dewan Bahasa dan Pustaka. Advances in Business Research International Journal, 8(2), 96-103. https://doi.org/10.24191/abrij.v8i2.4301

Similar Articles

1-10 of 145

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)