Adopting Artificial Intelligence in Higher Education: Insights from the UTAUT Framework on Students Intentions

Authors

  • Noorizan Mohamad Mozie Faculty of Business and Management, Universiti Teknologi MARA, 42300 Puncak Alam, Selangor, Malaysia
  • Norfazlina Ghazali Faculty of Business and Management, Universiti Teknologi MARA, MALAYSIA
  • Liatul Izian Ali Husin Faculty of Business and Management, Universiti Teknologi MARA, MALAYSIA

DOI:

https://doi.org/10.24191/abrij.v11i1.8641

Keywords:

Artificial Intelligence, Higher Education, Technology Acceptance, UTAUT Framework

Abstract

The integration of Artificial Intelligence (AI) into higher education is gaining momentum, offering innovative tools that can improve student engagement, support individualized learning, and enhance academic performance. While global statistics indicate that approximately 86% of students have used AI for academic purposes, its adoption among Malaysian undergraduates remains relatively limited. This is despite ongoing national efforts such as the Malaysia Digital Economy Blueprint (MyDIGITAL), which seeks to accelerate digital transformation across sectors including education. Understanding the drivers and barriers to AI adoption in higher education is crucial for developing effective strategies that can enhance teaching and learning experiences. This study investigates the factors influencing students’ intentions to adopt AI in higher education settings. Guided by the Unified Theory of Acceptance and Use of Technology (UTAUT), the research focuses on four core constructs: performance expectancy, effort expectancy, social influence, and facilitating conditions. The findings aim to offer insights that can support effective strategies for AI adoption in Malaysia’s higher education landscape, benefiting educators, policymakers, and technology developers. This study will employ a quantitative, cross-sectional survey to examine factors influencing undergraduate students’ intention to use artificial intelligence (AI) in Malaysian higher education. Data will be collected from a convenience sample of undergraduate students through an online questionnaire adapted from the UTAUT framework. A minimum of 137 participants will be targeted to ensure sufficient statistical power. The data will be analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS, which is suitable for exploratory research involving complex models. This research is expected to advance understanding of technology acceptance in higher education by identifying key factors influencing students’ intention to use AI, offering insights for educators and policymakers to support effective AI integration. Ultimately, the study seeks to contribute to the broader adoption of AI technologies that can transform the educational experience.

Author Biography

Liatul Izian Ali Husin, Faculty of Business and Management, Universiti Teknologi MARA, MALAYSIA

  •  

References

Ahmad, S., Mohd Noor, A. S., Alwan, A. A., Gulzar, Y., Khan, W. Z., & Reegu, F. A. (2023). eLearning acceptance and adoption challenges in higher education. Sustainability, 15(7), 6190. https://doi.org/10.3390/su15076190

Acosta-Enriquez, B. G., Farroñan, E. V. R., Zapata, L. I. V., Garcia, F. S. M., Rabanal-León, H. C., Angaspilco, J. E. M., & Bocanegra, J. C. S. (2024). Acceptance of artificial intelligence in university contexts: A conceptual analysis based on UTAUT2 theory. Heliyon, 10(19).

Asia Pacific University. (2023). Bachelor of Artificial Intelligence program overview. https://www.apu.edu.my/programs/artificial-intelligence

Bokhari, S. A. A., & Myeong, S. (2023). An analysis of artificial intelligence adoption behavior applying extended UTAUT framework in urban cities: the context of collectivistic culture. Engineering Proceedings, 56(1), 289. https://doi.org/10.3390/ASEC2023-15963

Cohen, J. (1992). A power primer. Psychological Bulletin, 112(1), 155-159. https://doi.org/10.1037/0033-2909.112.1.155

Dahri, N. A., Yahaya, N., Al-Rahmi, W. M., Vighio, M. S., Alblehai, F., Soomro, R. B., & Shutaleva, A. (2024). Investigating AI-based academic support acceptance and its impact on students’ performance in Malaysian and Pakistani higher education institutions. Education and Information Technologies, 29(14), 18695-18744.

Devisakti, A., Muftahu, M. & Xiaoling, H. (2024). Digital divide among B40 students in Malaysian higher education institutions. Educ Inf Technol 29, 1857–1883 (2024). https://doi.org/10.1007/s10639-023-11847-w

Digital Education Council. (2024). Global survey on AI adoption in higher education. https://www.digitaleducationcouncil.org/reports/ai-survey-2024

Dwivedi, Y. K., Rana, N. P., Jeyaraj, A., Clement, M., & Williams, M. D. (2019). Re-examining the unified theory of acceptance and use of technology (UTAUT): Towards a revised theoretical model. Information systems frontiers, 21(3), 719-734. https://doi.org/10.1007/s10796-017-9774-y

Economic Planning Unit, Prime Minister’s Department. (2021). Malaysia Digital Economy Blueprint (MyDIGITAL). https://www.epu.gov.my/sites/default/files/2021-02/malaysia-digital-economy-blueprint.pdf

Gefen, D., Rigdon, E. E., & Straub, D. (2011). Editor's comments: An update and extension to SEM guidelines for administrative and social science research. MIS Quarterly, 35(2), iii-xiv. https://doi.org/10.2307/23044042

Hair, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS‑SEM using confirmatory composite analysis. Journal of Business Research, 109, 101–110. https://doi.org/10.1016/j.jbusres.2019.11.069

Handoko, B. L., Thomas, G. N., & Indriaty, L. (2024, September). Adoption and Utilization of Artificial Intelligence to Enhance Student Learning Satisfaction. In 2024 International Conference on ICT for Smart Society (ICISS) (pp. 1-6). IEEE. doi: 10.1109/ICISS62896.2024.10751260.

Helmiatin, Hidayat, A., & Kahar, M. R. (2024). Investigating the adoption of AI in higher education: A study of public universities in Indonesia. Cogent Education, 11(1). https://doi.org/10.1080/2331186X.2024.2380175

Holmes, W., Bialik, M., & Fadel, C. (2019). Artificial intelligence in education: Promises and implications for teaching and learning. Center for Curriculum Redesign. https://discovery.ucl.ac.uk/id/eprint/10139722

Hossain, M. K., Salam, M. A., & Akhond, M. R. (2024). Behavioral intentions of university teachers and students toward the adoption of the hyb-blended learning method: Evidence from Bangladesh. Heliyon, 10(14), e34520.

Lai, C. Y., Cheung, K. Y., & Pang, L. L. L. (2024, September). Examining the motivators affecting acceptance towards learning management systems for sustainable learning amid COVID-19 pandemic. In Frontiers in Education (Vol. 9, p. 1365258). Frontiers Media SA. https://doi.org/10.3389/feduc.2024.1365258

Malaysia Digital Economy Corporation. (2021). Malaysia Digital Economy Blueprint (MyDIGITAL). https://mdec.my/resources/mydigital/

Malaysia Digital Economy Corporation. (2021). National AI initiatives. https://mdec.my/resources/national-ai

Mohsin, F. H., Md Isa, N., Ishak, K., & Mohamed Salleh, H. (2024). Navigating the adoption of artificial intelligence in higher education. International Journal of Business and Technopreneurship (IJBT), 14(1), 109–120. https://doi.org/10.58915/ijbt.v14i1.433

Multimedia University. (2022). Bachelor of Computer Science curriculum. https://www.mmu.edu.my/programmes/computer-science

Nikolopoulou, K., Tsimperidis, I., & Tsinakos, A. (2023). Undergraduate students’ perceived mobile technology-learning barriers in their academic studies: a study in Greece. Discover Education, 2(1), 46. https://doi.org/10.1007/s44217-023-00068-5

Open University Malaysia. (2022). Learning technologies and AI integration. https://www.oum.edu.my/learning-technology

Tian, W., Ge, J., Zhao, Y., & Zheng, X. (2024). AI Chatbots in Chinese higher education: adoption, perception, and influence among graduate students—an integrated analysis utilizing UTAUT and ECM models. Frontiers in Psychology, 15, 1268549. https://doi.org/10.3389/fpsyg.2024.1268549

Universiti Malaya. (2023). Centre for Artificial Intelligence Technology. https://www.um.edu.my/research/ai-centre

Universiti Teknologi Malaysia. (2023). Faculty of Computing: AI courses. https://www.utm.my/faculty/computing/ai

Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425–478. https://doi.org/10.2307/30036540

Venkatesh, V., Thong, J. Y., & Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS quarterly, 157-178. https://doi.org/10.2307/41410412

Wang, Y., Zhao, Y., Tian, X. et al. The influence of subjective knowledge, technophobia and perceived enjoyment on design students’ intention to use artificial intelligence design tools. Int J Technol Des Educ 35, 333–358 (2025). https://doi.org/10.1007/s10798-024-09897-3

Williamson, B., & Eynon, R. (2020). Historical threads, missing links, and future directions in AI in education. Learning, Media and Technology, 45(3), 223–235. https://doi.org/10.1080/17439884.2020.1798995

Xue, L., Mat Rashid, A., & Ouyang, S. (2023). The Unified Theory of Acceptance and Use of Technology (UTAUT) in higher education: A systematic review. Open Access at Sage. Retrieved from https://us.sagepub.com/

Zawacki‑Richter, O., Marín, V. I., Bond, M., & Gouverneur, F. (2019). Systematic review of research on artificial intelligence applications in higher education – where are the educators? International Journal of Educational Technology in Higher Education, 16(1), 39. https://doi.org/10.1186/s41239-019-0171-0

Downloads

Published

31-05-2025

How to Cite

Mohamad Mozie, N., Ghazali, N., & Ali Husin, L. I. (2025). Adopting Artificial Intelligence in Higher Education: Insights from the UTAUT Framework on Students Intentions. Advances in Business Research International Journal, 11(1), 71–79. https://doi.org/10.24191/abrij.v11i1.8641

Issue

Section

Articles

Most read articles by the same author(s)