Vol. 10 No. 2 (2021)

View Vol. 10 No. 2 (2021)

DOI: https://doi.org/10.24191/hnvp1n79

Published: 29-11-2021

Articles

Understanding Purchase Intention for Different Personality Traits in Social Networking Services

Azrin Ali

44-58
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Service Quality and Client’s Satisfaction: A Case Study among Employees at a Government Agency in Kota Samarahan towards Counter Services in Urban Transformation Centre (UTC) Kuching

Leviana Andrew, Siti Fatimah Abdul Latiff, Haniz Izyan Izzati Ali

59-72
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A Review of Hotels’ Survival Strategies during COVID-19 Pandemic in Malaysia

Fauziah Deraman, Noralisa Ismail, Siti Nurhaliza Hamzah, Tuan Zulaikha Atiqah Tuan Zainudin

73-83
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Turnover Intention in Non-Governmental Organisation (NGOs): A Case Study of Recreation Society at Kuantan, Pahang

Mazlan Mamat, Wan Asri Wan Ab. Aziz

84-94
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Factors That Influenced the Effectiveness of Training Program Organised By the Public Training Institutes in Eastern Region of Malaysia amidst the Outbreak of COVID-19 Pandemic

Ariffatri Mohammad, Wan Asri Wan Ab. Aziz

95-108
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Youths’ Intention towards Online Food Delivery (OFD) Services in Kota Kinabalu

Michelina David, Spencer Hedley Mogindol, Christy Bidde, Silverina Anabelle Kibat, Boyd Sun Fatt

109-120
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Bolstering Transformation Delivery through Employee Engagement and Innovative Work Behaviour in Malaysia Public Services: A Conceptual Paper

Ahmad Syahmi Ahmad Fadzil, Roshidi Hassan, Nur Fatihah Shaari, Amir Imran Zainoddin

121-132
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Innovative in Teaching Mandarin through Scaffolding Strategies

Yann Sheng Chan, Choo Peng Tan, Oi Leng Chong, Chun Keat Yeap

133-143
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Understanding Landscape Architecture Industry Needs: A Preliminary Review of Graduates Communication Proficiency Model (CPM)

Amir Zuhairy Alias, Nurhayati Abdul Malek, Noriah Othman, Noralizawati Mohamed

144-153
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Factors Influencing Students' Motivation in Online Learning for Arabic Language Courses at UiTM Perlis Branch

Ummi Syarah Ismail, Majdah Chulan, Nor Alifah Rosaidi, Nor Azriani Mohamad Nor, Noraini Ismail, Nadhilah Abdul Pisal

154-165
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Factors Affecting the Culture of Innovation in the Activities of Innovative and Creative (KIK) / Innovation Group at Pahang State Secretary Office, Kuantan

Mazri Mamat, Wan Asri Wan Ab. Aziz

166-177
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