ZAKAT MANAGEMENT SYSTEM AT UITM SEREMBAN: ANALYSIS OF ZAKAT DISTRIBUTION STRATEGIES THROUGH E-ZAKAT SYSTEM
DOI:
https://doi.org/10.24191/JIPSF/v6n12024_32-42Keywords:
e-zakat distribution, UiTM Seremban, recipient perceptions, Schwartz framework, zakat management efficiencyAbstract
The complaints and dissatisfaction of some zakat recipients towards the delivery system in Malaysia is common but should not be taken lightly. Specifically, at UiTM Seremban, the frequent delay in the distribution of aid is one of the issues that are often associated among a few zakat recipients. Research on zakat in Malaysia especially in terms of the zakat delivery system which specifically examines and dives into the views and feelings of recipients towards the zakat delivery system is very limited. This gap actually prevents appropriate interventions to coordinate the process of delivering zakat more effectively. The use of the framework by Schwartz (1976) is seen to offer room for improvement of the existing zakat delivery system that looks from the point of view of those who receive and enjoy the aid. A study based on semi-structured interviews among zakat recipients obtained through purposive sampling techniques has addressed several weaknesses that exist in the delivery process, including disbursement delays, and the dissemination of information that is not widespread. Among the recommendations obtained is the recognition of informal channels (i.e., WhatsApp) as an effective information dissemination channel and increase students' self-sufficiency in managing finances independently.
References
Ab Rahman, A., Alias, M., & Najib, S. (2012). Zakat Institution in Malaysia: Problems and Issues. Global Journal Al-Thaqafah, 2 , 35-41.
Abd Samad, S., & Mansor, N. (2013). Population ageing and social protection in Malaysia. Malaysian Journal of Economic Studies, 50 (2), 139-156.
Ag Omara, P. M. F., Hasbollah, M. N. H., Ladac, S., Gazalid, H. M., & Khalile, N. M. (2022). The Acceptance of Online Zakat Payment Among Muslims in East Malaysia: A Conceptual Study. Labuan E-Journal of Muamalat and Society (LJMS), 16.
Aziz, S. N. A., Mohd Zahid, E. S., Sumery, Z., Mearaj, M., Redzuan, M. A., & Abdul Kadir, J. (2020). Tadbir urus agihan dana zakat di UiTM Cawangan Johor: kajian terhadap isu dan penambahbaikan pengurusan agihan. Journal of Islamic Philanthropy & Social Finance (JIPSF), 1 (1), 9-22.
Che Man, N. (2011). Tanggungjawab Sosial Korporat: Analisis Perbandingan Di Bank Muamalat Malaysia Berhad Dan Affin Bank Berhad. [Corporate Social Responsibility: A Comparative Analysis at Bank Muamalat Malaysia Berhad and Affin Bank Berhad]. Shariah Dissertation. Department of Shariah and Economics, Academy of Islamic Studies, University of Malaya.
Ibrahim, M. F. (2014). Sistem Pengurusan Zakat di Malaysia: Analisis Strategi Penyebaran Maklumat Menerusi Laman Sesawang. Jurnal Pengurusan, 42.
Kaslam, S. (2009). The Advancement of e-Zakat for Delivering Better Quality Service and Enhancing Governance Sphere of Zakat Institution in Malaysia. Paper presented at the World Zakat Forum organized by BAZNAS, May 27-30, Gajah Mada University, Yogyakarta, Indonesia.
Md. Shahnur Azad Chowdhury, Md Musa Khan, & Ms Sultana Akter. (2013). Corruption in Islamic perspective and the roles of Information and Communication Technology (ICT) to control it. Journal of Islamic Management and Business, 5 (11), 36-43.
Mohd Azli, R., & Yaakob, M. A. Z.(2020). The Role and Direction of Zakat and Charity Institutions at UiTM.Epitome of Nature (EON) (pp. 62-64).
Muda, K. b., Awang, M. D. b., Wahab, H. A. R. b. A., & Abai, D. S. b. (2013). Persepsi Pengguna Laman Web LZS Terhadap Pembayaran Zakat Secara Atas Talian. Jurnal Pengurusan Jawhar, 7(2).
Muhamad, N. H. N., Sahid, M. F. M., Kamaruddin, M. K., & Karim, K. A. (2018). Zakat Distribution to Fi Sabilillah Asnaf in Higher Education Institutions: Universiti Teknologi Malaysia Experience. International Journal of Academic Research in Business and Social Sciences, 8(9), 138–149.
Nor Paizin, M., & Mohammad Som, H. (2019). Penerimaan Masyarakat untuk Membayar Zakat Menerusi Saluran Atas Talian (Online): Satu Tinjauan Baharu. In Proceedings of the 5th Muzakarah Fiqh & International Fiqh Conference (MFIFC 2019), held at KUIS on 24 September 2019.
Omar, P. M. F. F. A., Hajimin, M. N. H. H., Lada, S., Gazali, H. M., & Mohd Khalil, N. (2022). The acceptance of online zakat payment among Muslims in East Malaysia: A conceptual study. Labuan E-Journal of Muamalat and Society (LJMS), 16, 13–21.
Rabia, T., Shehryar, T., & Syed, M. A. (2017). Knowledge Attitude and Practice Survey on Social Protection Schemes in Selective Districts. Survey report, 1-70.
Schwartz, N. E. (1976). Nutrition knowledge, attitudes and practices of Canadian public health nurses. Journal of Nutritional Education, 8 (2), 28–31.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Ahmad Faiz Yaakob, Zulhilmi Mohd Yunus, Adibah Bahori, Mohd Kamel Mat Salleh, Rafidah Mohd Azli
This work is licensed under a Creative Commons Attribution 4.0 International License.
