The Use of Microsoft 365 in Organisation Information Management

Abstract

Effective delivery of information is important to avoid misinterpretations of task performance in an organisation. To this end, an intranet web page called the Teaching Effectiveness Support Initiative (InSan) has been developed at Universiti Teknologi MARA Perlis Branch which serves as a delivery platform to the organisational community at both the management and implementation levels. The objective is to minimise communication gap in the delivery of information related to Teaching Effectiveness Index (TEX) which has been implemented at UiTM. TEX is the fifth pillar of UiTM Education 5.0 which was first applied to all lecturers in 2021 to measure the teaching effectiveness of lecturers through personal assessment, peers and students. The InSan SharePoint communication page is an initiative of a group of lecturers through knowledge sharing by integrating Microsoft Sharepoint, Microsoft Power Automate and Microsoft Form technologies in Microsoft 365. Survey within the organizational community has found InSan to be effective in minimising the gap in organisational communication on TEX. The results of the study found that over 80% of the staff’s level satisfaction with the InSan page shows the effectiveness of the information and functionality of the page. The improvement involves processing the application form automatically in the system and being approved online have made all the affairs of lecturers easier.