Archives

  • October
    Vol. 15 No. 2 (2025)

    What’s Inside This Issue

    The latest issue of JIKM (Vol. 15, No. 2, 2025) presents a diverse collection of research that reflects the intersections of information, technology, and knowledge in today’s digital era, addressing themes such as health literacy, digital literacy, financial inclusion, AI-driven knowledge creation, and workforce ethics. It further explores metadata integration, AI adoption in software testing, automation in research dissemination, and learner retention in open and distance learning, while also highlighting emerging trends including Gen Z’s adoption of Buy Now Pay Later services, students’ readiness to use ChatGPT, and perceptions of AI-based applications in higher education. Collectively, these studies provide valuable insights for academics, practitioners, and policymakers navigating the challenges of a rapidly evolving knowledge society.

  • Special Issue 2: International Conference of Information Science (ICIS) 2025
    Vol. 15 No. SI2 (2025)

    This special issue of the Journal of Information and Knowledge Management (JIKM) features selected papers from the International Conference on Information Science (ICIS), a bi-annual program that brings together academics, researchers, and industry practitioners from around the world to share knowledge, research findings, new technologies, and best practices in the fields of Information and Library Science. Covering topics such as information governance, data analytics, artificial intelligence (AI), Internet of Things (IoT), libraries and librarianship, knowledge management, records management, archives administration, digital humanities, and digital preservation, ICIS aims to keep pace with technological advancements in the digital era.

  • Special Issue 1: Glocal Symposium on Information and Social Sciences 2025
    Vol. 15 No. SI1 (2025)

    This special issue of the Journal of Information and Knowledge Management (JIKM) features selected papers from the Glocal Symposium on Information and Social Sciences 2025, organized by School of Information Science, College of Computing, Informatics and Mathematics, Universiti Teknologi MARA (UiTM) Cawangan Kelantan. The symposium was held on January 2025 and in collaboration with the Faculty of Administrative Science and Policy Studies, the Faculty of Law, and Perpustakaan Tengku Anis (PTA), with strategic partnership from DIGIT360 Sdn Bhd — a Universiti Teknologi MARA startup company. This multidisciplinary symposium served as a platform for scholars, practitioners, and industry players to exchange insights and foster innovation in the fields of information and social sciences within a glocal context.

  • April
    Vol. 15 No. 1 (2025)

    What’s Inside This Issue

    This issue presents a rich compilation of articles that explore a diverse range of timely and impactful themes, including human-centered and spiritually-aware digital interaction that integrates design thinking with cultural values; governance challenges in Malaysia’s public universities, focusing on administrative roles and institutional resilience; and advancements in AI for cancer screening, highlighting the significance of bibliometric analysis in tracking research trends and early detection methods. It also delves into big data analytics and digital transformation, emphasizing organizational readiness and the influence of training and competency development; the evolving role of librarianship and academic services, with insights into emerging competency needs and innovative social media service models; and the strategic implications of records management in the era of big data. Additionally, it covers the digital preservation of cultural heritage, particularly the creation of repositories for industrial heritage sites, and investigates the role of bibliotherapy in mental health through analytical studies on therapeutic messaging and the impact of children’s literature.

  • October
    Vol. 14 No. 2 (2024)

    What’s Inside This Issue

    This issue presents a focused exploration of digital transformation, information behaviour, and technology adoption across educational, organisational, and community settings. The articles span topics such as online database usage, inclusive digital access, digital literacy, AI acceptance in higher education, and collaborative efforts to strengthen information literacy. Additional contributions address enterprise IoT system design, electronic document management, Arabic cataloguing practices, and information-seeking behaviour in international contexts. The issue concludes with an analysis of corporate computer forensics investigation adoption in Malaysia’s critical infrastructure environment. Together, these works offer practical insights and fresh perspectives that enrich ongoing conversations in information science and digital society.

  • April
    Vol. 14 No. 1 (2024)

    What’s Inside This Issue

    This issue presents a rich collection of articles examining information literacy, digital engagement, organisational knowledge, and user experience across diverse contexts. The studies explore how socio-demographic factors influence the link between media and information literacy and academic staff performance, how academic libraries adapted their services during the COVID-19 pandemic, and how learning quality manifests in public higher education institutions. Additional contributions highlight meaningful transformations within Malaysia’s prison library system, strategies to prevent knowledge management project failure, and the relationship between GIS quality, user satisfaction, and work performance. The issue also features analyses of information security culture assessment, user adoption of hospital WeChat accounts, comparisons between local content taxonomies and LCSH, and the impact of digital library engagement among postgraduate scholars. Together, these works offer fresh insights into digital practices, user behaviour, and information systems that shape modern learning and organisational environments.

  • October
    Vol. 13 No. 2 (2023)

    What’s Inside This Issue

    This issue highlights a diverse range of research examining information sharing, digital literacy, and technology-driven innovation across educational, cultural, and organisational settings. The articles explore how gender, discipline, and degree level shape knowledge-sharing practices in university dormitories; how information literacy influences academic performance; and how social media strategies support digital marketing in Nigeria’s publishing sector. Several studies focus on digital competencies, including teachers’ digital information literacy in ICT-based projects and the digital skills influencing motivation among Indigenous students in Malaysia. The volume also features contributions on geovisualising cultural heritage through mobile augmented reality, developing web mapping tools for tourism in Sarawak, and improving investigation information management within the Royal Malaysian Police. Completing the issue is an exploration of local knowledge management among Minangkabau community leaders, offering valuable insight into sustainable cultural preservation.

  • April
    Vol. 13 No. 1 (2023)

    What’s Inside This Issue

    This issue features a wide-ranging set of studies addressing financial behaviour, organisational communication, information security, digital literacy, and the evolving roles of academic libraries. The articles investigate factors contributing to personal bankruptcy in Malaysia, explore how communication influences knowledge sharing and performance within Indonesian student organisations, and propose an information security risk management framework for governmental educational institutions. Other contributions examine the rise of self-publishing in Nigeria, analyse patent profiles of Malaysian research universities, and assess how digital literacy influences work performance among practicing lawyers. Additional studies focus on social media’s role in internal communication during the COVID-19 lockdown, knowledge retention strategies within UiTM, and the contribution of electronic resources to sustainable development goals. The issue concludes with a study on how social media enhances the service quality of academic libraries, offering timely insights into the sector’s digital evolution.

  • October
    Vol. 12 No. 2 (2022)

    What’s Inside This Issue

    This issue presents a diverse collection of studies that examine user behaviour, service quality, digital transformation, and cultural preservation in Malaysia and beyond. The articles explore satisfaction levels with food delivery applications and cloud storage services among Klang Valley users, disaster preparedness for records and documents following major floods, and university students’ information-seeking practices. Several contributions highlight the role of social media marketing in improving academic library service quality, the influence of university service quality on loyalty toward online learning during the pandemic, and the implementation challenges of shifting systems from client–server to web-based applications. Additional studies analyse enterprise architecture adoption in electronic banking services, collaborative digital local content initiatives among public libraries, and the significance of oral history in Malaysia’s memory-making processes. Collectively, these works offer timely insights into digital service adoption, organisational resilience, and cultural continuity.

  • April
    Vol. 12 No. 1 (2022)

    What’s Inside This Issue

    This issue offers a wide-ranging exploration of digital innovation, information management, and evolving research trends across academic and organisational settings. The articles highlight global publication patterns in ESG, SRI, and Maqasid Shariah research; revisit web application development with a records management perspective; and present a conceptual framework for big data analytics adoption in Malaysia. Additional contributions address cataloguing challenges during system transitions, the factors driving 3D gamification in e-learning, and the influence of digital reading habits on student performance. The issue further includes analyses of knowledge portal usage, motivation shifts driven by virtual classrooms during COVID-19, and the impact of Lean process implementation on library workflows and staff performance. Completing the collection is a study on effective bandwidth utilization in organizations, offering practical insights into improving digital service efficiency.