Exploring Competitive Advantage by Utilizing Cloud Computing Services (CCS)

Authors

  • Sazlin Ahmad Taufek Faculty of Information Science, Universiti Teknologi MARA, Puncak Perdana Campus, UiTM Selangor, Shah Alam, Selangor, Malaysia
  • Norizan Anwar Faculty of Information Science, Universiti Teknologi MARA, Puncak Perdana Campus, UiTM Selangor, Shah Alam, Selangor, Malaysia
  • Safawi Abdul Rahman Faculty of Information Science, Universiti Teknologi MARA, Puncak Perdana Campus, UiTM Selangor, Shah Alam, Selangor, Malaysia
  • Yohannes Kurniawan School of Information Systems, Bina Nusantara University, Jakarta, Indonesia

DOI:

https://doi.org/10.24191/jikm.v15iSI2.8264

Keywords:

Competitive advantages , Cloud computing services , Digital economy

Abstract

In today's digital economy, competitive advantage is essential for the success and sustainability of organizations. Organizations that use cloud computing services (CCS) can improve operational efficiency, reduce expenses and increase scalability in addition to promoting innovation and resource utilization. The ability to optimize processes and respond to changing market demands allows businesses to maintain profitability and ensure customer satisfaction. CCS is important for Malaysian Digital (MD) status companies, facilitating alignment with the country's digital transformation agenda, enhancing operational capabilities, and establishing these organizations as leaders in the ASEAN digital economy. Challenges including internet dependency, data security risks and significant upfront investment requirements must be addressed through the establishment of robust digital infrastructure, advanced cyber security frameworks and targeted financial support, especially for smaller enterprises. Policymakers should support these measures to guarantee equitable access to CCS and encourage innovation across multiple sectors. CCS provides a strategic approach to increase long-term competitiveness and innovation, emphasizing its important role in adapting to a rapidly digitizing global economy.

References

P. M. (1985). How information gives you competitive advantages. Harvard Business Review.

Barney, J. (1991). Firm Resources and Sustained competitive Advantages. Journal of Management, 17(1), 99-120.

Barney, J. B. (1986). Organizational Culture: Can It Be a Source of Sustained Competitive Advantage? . The Academy of Management Review, 11(6), 656-665.

Abdullah, N. b., & Hanafi, H. b. (2021). Development and challenges of the digital economy. Routledge.

Anuar, A., Sadek, D. M., & Ahmad Khan, H. H. (2022, November 10). SHARING ECONOMY: A NEW INSIGHT. FBM INSIGHTS, pp. 79-80.

Zhang, Q., Cheng, L., & Boutaba, R. (2010). Cloud computing: state-of-the-art and research challenges. Journal of Internet Services and Applications, 1, 7-18.

Ainuddin, R. A., Beamish, P. w., Hulland, J. S., & Rouse, M. J. (2007). Resource attributes and firm performance in international joint ventures . Journal of Worl Business, 42(1), 47-60.

Hamel, G., & Prahalad, C. (1994, July-Auggust1-9). Competing for the Future. Harvard Business Review OnPoint.

Itami, H., & Roehl, T. W. (1987). Mobilizing Invisible Assets. Harvard University Press.

Hall, R. (1992). The Strategic Analysis of Intangible Resources. Strategic Management Journal, 13(2), 135-144.

Weill, P. D., Subramani, M. R., & Broadbent, M. (2002). Building IT Infrastructure for Strategic Agility. MIT Sloan Management Review, pp. 57-65.

Porter, M. E. (1985). TECHNOLOGY AND COMPETITIVE ADVANTAGE. Journal of Business Strategy, 5(3), 60-78.

Yamin, S., Gunasekaran, A., & Mavondo, F. T. (1999). Relationship between generic strategies, competitive advantage and organizational performance: an empirical analysis . Technovation, 19(8), 507-518.

Willie, M. (2025). Leveraging Digital Resources: A Resource-Based View Perspective. Golden Ratio of Human Resource Management, 1-14.

He, Q., Meadows, M., Angwin, D., Gomes, E., & Child, J. (2020). Strategic Alliance Research in the Era of Digital Transformation: Perspectives on Future Research. British Journal of Management, 589-617.

Attaran, M. (2017). Cloud Computing Technology: Leveraging the Power of the Internet to Improve Business Performance. Journal of International Technology and Information Management.

Kathuria , A., Mann, A., Khuntia, J., Saldanha, T. J., & Kauffman, R. J. (2018). A Strategic Value Appropriation Path for Cloud Computing . Journal of Managament Information System, 740-775.

Gebauer, H., Gustafsson, A., & Witell, L. (2011). Competitive advantage through service differentiation by manufacturing companies. Journal of Business Research, 1270-1280.

Umar, U. S., & Rana, M. E. (2024). Cloud Revolution in Manufacturing: Exploring Benefits, Applications, and Challenges in the Era of Digital Transformation. 2024 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS). Bahrain: IEEE.

Banker, R. D., Mashruwala, R., & Tripathy, A. (2014). Does a differentiation strategy lead to more sustainable financial performance than a cost leadership strategy? Management Decision, 872-896.

Gupta, S., Gupta, A., & Shankar, G. (2021). Cloud Computing: Services, Deployment Models and Security Challenges. 2021 2nd International Conference on Smart Electronics and Communication (ICOSEC). India.

Azeem, M., Ahmed, M., Haider, S., & Sajjad, M. (2021). Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation. Technology in Society, 66.

Gangwar, H. (2017). Cloud computing usage and its effecton organizational performance. Human Syatem Management, 36(1), 13-26.

Govindaraju, R., Akbar, R., & Suryadi, K. (2018). IT Infrastructure Transformation and its Impact on IT Capabilities in the Cloud Computing Context. International Journal on Electrical Engineering and Informatics, 395-405.

Rane, J., Kaya, O., Mallick, S. K., & Rane, N. L. (2024). Influence of digitalization on business and management: A review on artificial intelligence, blockchain, big data analytics, cloud computing, and internet of things. USA: Deep Science Publishing.

Amesho, K. T., Edoun, E. I., Naidoo, V., & Pooe, S. (2021). Sustainable competitive advantage through technologyand innovation systems in the local governmentauthorities. http://www.apsdpr.org Open AccessAfrica’s Public Service Delivery and Performance Review, 1-19.

Yang, C., Huang, Q., Li, Z., Liu, K., & Hu, F. (2017). Big Data and cloud computing: innovation opportunities and challenges . International Journal of Digital Earth , 13-53.

Downloads

Published

01-08-2025

How to Cite

Ahmad Taufek, S. ., Anwar, N. ., Abdul Rahman, S., & Kurniawan, Y. . (2025). Exploring Competitive Advantage by Utilizing Cloud Computing Services (CCS). Journal of Information and Knowledge Management, 15(SI2), 330–338. https://doi.org/10.24191/jikm.v15iSI2.8264

Issue

Section

The 6th International Conference of Information Science

Most read articles by the same author(s)