Women Preference Towards Purchasing Fashion and Beauty Products Through e-Commerce in Selangor

Authors

  • Abdul Arif Abdul Ghafar Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus, Puncak Alam, Selangor, Malaysia
  • Ainun Nadzirah Mahmood Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus, Puncak Alam, Selangor, Malaysia
  • Zubaidah Zahiruddin Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus, Puncak Alam, Selangor, Malaysia

DOI:

https://doi.org/10.24191/jibe.v8i1.22817

Keywords:

cost incurred, convenience of purchase, e-Commerce, fashion and beauty purchasing, product availability, website quality and women purchasing preference.

Abstract

Substantial rise in internet access and e-Commerce is a tendency for people to purchase online. Malaysia has become one of the fastest growing in emerging e- commerce markets in Southeast Asia. With the emergence of big e-commerce firms, this somehow reflects that Malaysian women consumers are quite inclined to buy fashions and beauty products through the e-commerce. According to Internet User Survey Report 2017 by Malaysian Communication and Multimedia Commission (MCMC), purchasing online has become an important activity for internet user in Malaysia. Realizing this, the e-commerce organization need to identify what are the women preference towards purchasing fashion and beauty products through e-commerce in Selangor. This study is conducted to determine the factors that influence the preference of woman to purchase fashion and beauty products through e-commerce in Selangor. The factors that influence the preference of woman to purchase fashion and beauty products in Malaysia through ecommerce were studied. The findings of this paper will benefit the online retailer, e- commerce organization and also to the e-commerce user in in Selangor.

References

Abdul Manan, H., Ariffin, S., Maknu, T.S., & Zakaria, F.N. (2020). Effects of Social Media Advertisements on Intention to Purchase Health and Beauty Products. Journal of International Business, Economics and Entrepreneurship, Volume 5, (1), 59-68.

Anusha, R. (2014). A Study on Website Quality Models. International Journal of Scientific and Research Publications, 4(12).

Beauchamp, M.B. and Ponder, N. (2010), “Perceptions of Retail Convenience for in-store and online Shoppers”, The Marketing Management Journal, Vol. 20 No. 1, pp. 49-65.

Byramjee, F. (2007). The Influence of Consumers' Perspectives of Transaction Costs in Business-to-consumer Markets, Their Risk-bearing Propensity, and the Categories of Goods Purchased on Consumers' Preference of Shopping Medium. ProQuest.

Chen, C., & Ngwe, D. (2018). Shipping Fees and Product Assortment in Online Retail. Harvard Business School. Chi Lin, C. (2003). A Critical Appraisal of Customer Satisfaction and e-Commerce. Managerial Auditing Journal, 18(3), 202-212.

Chou, S., Chen, C. W., & Lin, J. Y. (2015). Female Online Shoppers: Examining The Mediating Roles Of E- Satisfaction And E-Trust On E-Loyalty Development. Internet Research, 25(4), 542-561.

Jiang, L., Yang, Z., & Jun, M. (2013). Measuring Consumer Perceptions of Online Shopping Convenience. Journal of Service Management, 24(2), 191-214.

Kim, J., & Lennon, S. J. (2013). Effects of Reputation and Website Quality on Online Consumers' Emotion, Perceived Risk and Purchase Intention: Based on The Stimulus- Organism-Response Model. Journal of Research in Interactive Marketing, 7(1), 33-56.

Moutinho, L. & Bian, X., (2011). The Role of Brand Image, Product Involvement, and Knowledge in Explaining Consumer Purchase Behaviour of Counterfeits Direct and Indirect Effects. European Journal of Marketing. Vol. 45 No. 1/2, 191-216.

Moslehpour, M., Wong, W. K., Pham, K. V., & Aulia, C. K. (2017). Repurchase Intention of Korean Beauty Products Among Taiwanese Consumers. Asia Pacific Journal of Marketing and Logistics, 29(3), 569-588.

Pham, Q., Tran, X., Misra, S., Maskeliūnas, R., & Damaševičius, R. (2018). Relationship Between Convenience, Perceived Value, And Repurchase Intention in Online Shopping in Vietnam. Sustainability, 10(1), 156.

Polozani, D., & Vojin, G. (2017). Improving Product Availability: A Case Study at IKEA Kitchen And Dining. Putit, L. & Abdullah. M.F. (2019), Exploring Relationship Marketing Tactics & Customer Loyalty: Issues in the Malaysian Mobile Telecommunication Sector’, Journal of International Business, Economics and Entrepreneurship, Volume 4, (1), 21-26.

Rao, M. B., Hymavathi, C. L., & Rao, M. M. (2018). Factors Affecting Female Consumer's Online Buying Behavior. Academy of Marketing Studies Journal.

Shreeraksha, Shwetha, & Maiya, U. (2020). Shopping Habits Among Women: A Study with Reference to Udupi District, Asia Pacific Journal of Research. Vol: I. Issue CVIII. March 2020.

Steinhart, Y., Mazursky, D., & Kamins, M. A. (2013). The Process by Which Product Availability Triggers Purchase. Marketing Letters, 24(3), 217-228.

Tajuddin, R. M., Zainol, A. S., & Sahil, S. A. S. (2014). An Evaluation of Malaysian Female Consumers’ Attitude Scale Towards Buying Fashion Branded Goods. Procedia-Social and Behavioral Sciences, 130, 340-346.

Tanadi, T., Samadi, B., & Gharleghi, B. (2015). The Impact of Perceived Risks and Perceived Benefits to Improve an Online Intention Among Generation-Y In Malaysia. Asian Social Science, 11(26), 226.

Thomas A Burnham, T. A, Frel K.J., & Mahajan, V. (2003). Consumer Switching Costs: A Typology, Antecedents, And Consequences. Academy of Marketing Science. Journal; Spring 2003; 31, 2.

Van der Merwe, R., & Bekker, J. (2003). A Framework and Methodology for Evaluating E-Commerce Web Sites. Internet Research, 13(5), 330-341.

Vargas, A.M., Jimenez, R.P., & Codina, L. (2023). Website Quality Evaluation: a Model for Developing Comprehensive Assessment Instruments Based on Key Quality Factors. Journal of Documentation. Emerald Publishing Limited, Volume 79 (7), 95-114.

Wolfinbarger, M. and Gilly, M. (2003) Retail Quality: Dimensionalizing, Measuring and Predicting Retail Quality. Journal of Retailing, 79, 183-198.

Downloads

Published

25-06-2023

How to Cite

Abdul Ghafar, A. A., Mahmood, . A. N., & Zahiruddin, Z. (2023). Women Preference Towards Purchasing Fashion and Beauty Products Through e-Commerce in Selangor. Journal of International Business, Economics and Entrepreneurship, 8(1), 54-63. https://doi.org/10.24191/jibe.v8i1.22817

Similar Articles

21-30 of 103

You may also start an advanced similarity search for this article.