Neuromarketing readiness in Malaysia: Where are we now?
DOI:
https://doi.org/10.24191//jibe.v9i1.902Keywords:
Neuromarketing, consumer behaviour, decision-making, readiness, SMEsAbstract
In the race to forecast consumer behaviours and purchase patterns, a culmination of new ideas, theories, and research is brought forth and used. One such contemporary study on consumer behaviour is the subject of neuromarketing. An underlying theme among several key concepts in defining neuromarketing is the ability to measure consumers’ brain activities; it aims to understand the reasoning and reactions toward specific offerings. Although the field of study has garnered worldwide interest, the subject of neuromarketing is only starting to gain traction in Malaysia, with only a few existing literatures observed. This study plans to assess the readiness of companies in Malaysia to implement neuromarketing as part of their overall strategic marketing plan, as well as the comfort level of companies in deploying neuromarketing to increase the effectiveness of the companies’ performance. By applying mixed-method research, several small to medium-sized enterprises (SMEs) would be selected to explore and subsequently examine their comprehension, readiness, and implementation of neuromarketing.
References
Ahmed, R. R., Streimikiene, D., Channar, Z. A., Soomro, H. A., Streimikis, J., & Kyriakopoulos, G. L. (2022). The Neuromarketing Concept in Artificial Neural Networks: A Case of Forecasting and Simulation from the Advertising Industry. Sustainability (Switzerland), 14(14). https://doi.org/10.3390/su14148546
Al Fauzi, A., & Widyarini, L. A. (2023). Neuromarketing: The Physiological Tools for Understanding Consumer Behaviour. Malaysian Journal of Social Sciences and Humanities (MJSSH), 8(1), e002081-e002081.
Alsharif, A. H., Salleh, N. Z. M., Abdullah, M., Khraiwish, A., & Ashaari, A. (2023). Neuromarketing Tools Used in the Marketing Mix: A Systematic Literature and Future Research Agenda. SAGE Open, 13(1), 1–23. https://doi.org/10.1177/21582440231156563
Alsharif, A. H., Salleh, N. Z. M., Alrawad, M., & Lutfi, A. (2024). Exploring global trends and future directions in advertising research: A focus on consumer behavior. Current Psychology, 43(7), 6193–6216. https://doi.org/10.1007/s12144-023-04812-w
Alsharif, A. H., Salleh, N. Z. M., Hashem E, A. R., Khraiwish, A., Putit, L., & Arif, L. S. M. (2023). Exploring Factors Influencing Neuromarketing Implementation in Malaysian Universities: Barriers and Enablers. Sustainability (Switzerland), 15(5), 1–27. https://doi.org/10.3390/su15054603
Alsharif, A. H., Salleh, N. Z. M., & Pilelienė, L. (2023). A Comprehensive Bibliometric Analysis of fNIRS and fMRI Technology in Neuromarketing. Scientific Annals of Economics and Business, 70(3), 459–472. https://doi.org/10.47743/saeb-2023-0031
Buxbaum, O. (2016). The S-O-R-Model. In Key Insights into Basic Mechanisms of Mental Activity (pp. 7–9). https://doi.org/10.1007/978-3-319-29467-4_2
Casado-Aranda, L. A., Sánchez-Fernández, J., Bigne, E., & Smidts, A. (2023). The application of neuromarketing tools in communication research: A comprehensive review of trends. Psychology and Marketing, 40(9), 1737–1756. https://doi.org/10.1002/mar.21832
Chiapello, E. (2020). Effective Technologies for Innovative Marketing Implementation Preecha Pongpeng. 174– 181.
Clark, K. R. (2020). Chapter Two - A field with a view: Ethical considerations for the fields of consumer neuroscience and neuromarketing. In I. Bárd & E. Hildt (Eds.), Ethical Dimensions of Commercial and DIY Neurotechnologies (Vol. 3, pp. 23–61). Academic Press. https://doi.org/https://doi.org/10.1016/bs.dnb.2020.03.002
Gambhir, S., & Sharma, R. (2019). Neuromarketing as a tool of customer engagement for encouraging on-line impulsive buying. Indianjournals.Com.
Gill, R., & Singh, J. (2022). A study of neuromarketing techniques for proposing cost effective information driven framework for decision making. Materials Today: Proceedings, 49, 2969–2981. https://doi.org/10.1016/J.MATPR.2020.08.730
Gurgu, E., Gurgu, I. A., & Tonis, R. B. M. (2020). Neuromarketing for a better understanding of consumer needs and emotions. Independent Journal of Management & Production, 11(1), 208-235.
Herrando, C., Jiménez-Martínez, J., Martín-De Hoyos, M. J., Asakawa, K., & Yana, K. (2023). Emotional responses in online social interactions: the mediating role of flow. Asia Pacific Journal Of Marketing And Logistics, 35(7), 1599–1617. https://doi.org/10.1108/APJML-02-2022-0091
Hurley, D. (2015). Neuromarketing – Fundamentals and insights for advantageous advertising in a luxury watch context. Master of Science in Marketing, December, 347. https://esource.dbs.ie/handle/10788/2356
Hussin, R. M., Putit, L., & Subramaniam, G. (2023). Social media as an open innovation: deciphering its relationship with firm performance, compatibility, and security concern. In Open Innovation in Small Business: Creating Values for Sustainability (pp. 87-98). Singapore: Springer Nature Singapore.
Joseph, N. P. S., Mahmood, A. K., Choo, P. Y., Wong, S. W., Phan, K. Y., & Lim, E. H. (2013). Battles in volatile information and communication technology landscape: the Malaysia small and medium enterprise case. International Journal of Business Information Systems, 13(2), 217–234.
Jukić, D. (2020). Opening Pandora’S Box: Neuromarketing and Brand Image. January 2019, 512–524. https://doi.org/10.7441/dokbat.2019.049
Kamaruddin, N. A. (2022). Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework. Journal of International Business, Economics and Entrepreneurship, 7(2), 75. https://doi.org/10.24191/jibe.v7i2.20710
Kumar, H. (2018). Neuromarketing: a New Agenda for Marketing Researches With Neuromarketing: a New Agenda for Marketing Researches With Particular Reference To Eye. May 2016.
Ling, G. M., Ang, E., Chin, H., Huat, T. S., & Poh, T. T. (2021). The Influence of Promotional Mix on Female Consumers’ Buying Behaviour. Journal of International Business, Economics and Entrepreneurship, 6(2), 36–45. https://doi.org/10.24191/jibe.v6i2.16653
Prof, S., & Hellström, T. (2024). Driving Social Sustainability and Resilience of SMEs Amidst Turbulence : The Role of Information Technology and Dynamic Capabilities. May, 1–114.
Mansor, A. A., & Isa, S. M. (2022). Areas of Interest (AOI) on marketing mix elements of green and non-green products in customer decision making. Neuroscience Research Notes, 5(3). https://doi.org/10.31117/neuroscirn.v5i3.174
Mahdzar, M., Saiful Raznan, A. M., Ahmad Jasmin, N., & Abdul Aziz , N. A. (2020). Exploring Relationships between Experience Economy and Satisfaction of Visitors in Rural Tourism Destination. Journal of International Business, Economics and Entrepreneurship, 5(1), 69. https://doi.org/10.24191/jibe.v5i1.14294
Mileti, A., Guido, G., & Prete, M. I. (2016). Nanomarketing: A New Frontier for Neuromarketing. Psychology and Marketing, 33(8), 664–674. https://doi.org/10.1002/mar.20907
Mehrabian, A., and J. A. Russell. 1974. An Approach to Environmental Psychology. Cambridge, MA: MIT Press Mohd Isa, S., & Mansor, A. A. (2020). Rejuvenating the Marketing Mix Through Neuromarketing To Cultivate the Green Consumer. International Journal of Industrial Management, 5(December), 66–75. https://doi.org/10.15282/ijim.5.0.2020.5623
Pozharliev, R. I. (2017). Social Neuromarketing: The Role of Social Context in Measuring Advertising
Effectiveness. https://repub.eur.nl/pub/95528/EPS2017402MKT.pdf
Putit, L., & Sahudin, Z. (2023). Towards adopting innovative quick response (QR)-enabled contactless transaction payment: the Malaysian MSMES’entrepreneurial perspective in COVID-19 setting. In Open Innovation in Small Business: Creating Values for Sustainability (pp. 57-70). Singapore: Springer Nature Singapore.
Romanenko, Y. (2020). The Correlation of Neurophysiologic and Social Mechanisms of The Subconscious.
August 2018.
Samsuri, N., Reza, F., Begum, T., Yusoff, N., Idris, B., Omar, H., & Isa, S. M. (2016). Electrophysiological quantification of underlying mechanism of decision making from auto dealer advertisement - A neuromarketing research. AIP Conference Proceedings, 1782(October). https://doi.org/10.1063/1.4966084
Shaari, N. A. S., Syafiq, M. M. J., Amin, M. K. M., & Mikami, O. (2019). Electroencephalography (EEG) application in neuromarketing-exploring the subconscious mind. Journal of Advanced Manufacturing Technology, 13 (Special Issue 2), 81–92.
Wilson, R. M., Gaines, J., & Hill, R. P. (2008). Neuromarketing and consumer free will. Journal of Consumer Affairs, 42(3), 389–410. https://doi.org/10.1111/j.1745-6606.2008.00114.x
Wohlwill, J. F. (1976). “Environmental Aesthetics: The Environment as a Source of Affect.” Human Behavior and Environment 1: 37–86.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 -
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.