The Impact of AI-Powered Advertising on Webroomers' Brand Equity and Purchase Intentions: Evidence from Tunisia
DOI:
https://doi.org/10.24191/jibe.v10i2.6000Keywords:
AI-powered advertising, Brand equity, North Africa, Webroomers' behavioral intentionsAbstract
This study investigates the impact of artificial intelligence (AI)-powered advertising on brand equity and purchase intentions among Tunisian webroomers. Drawing on flow theory and the theory of reasoned action, we develop a conceptual model linking AI-based advertising to consumer responses. A survey of 350 Tunisian students was conducted after exposing participants to an AI-powered advertising campaign, and the data were analyzed using structural equation modeling (SEM). The findings confirm that AI-powered advertising significantly enhances both brand equity and webroomers’ purchase intentions. Reliability and validity tests further support the robustness of the measurement model. By addressing an underexplored context in North Africa, this research contributes to the literature on AI in digital marketing and consumer behaviour. The results also provide meaningful managerial implications for companies seeking to leverage AI-based advertising to strengthen brand equity and stimulate purchase intentions.
References
Ajzen, I., & Fishbein, M. (2000). Attitudes and the attitude-behavior relation: Reasoned and automatic processes. European review of social psychology, 11(1), 1-33.
Akrout, F. (2018). Les méthodes des équations structurelles, Sfax, (2nd ed.).: Imprimerie Reliure d'Art.
Alkaied, R. N., Khattab, S. A., Al Shaar, I. M., Zaid, M. K. A., & Al-Bazaiah, S. A. (2024). The impact of artificial intelligence on re-purchase intentions: the mediation approach. Бизнес-информатика, 18(3), 87-107.
Alqasa, K. M. A. (2023). Impact of artificial intelligence-based marketing on banking customer satisfaction: examining moderating role of ease of use and mediating role of brand image. Transnational Marketing Journal, 11(1), 167-180.
Ariffin, S., Manan, H. A., Maknu, T. S. R., & Zakaria, F. N. (2020). Effects of social media advertisements on intention to purchase health and beauty products. Journal of International Business, Economics and Entrepreneurship, 5(1), 59-59.
Bakly, F. N., Md Yusop, H., Abdullah, N., & Mohd Lokman, N. S. (2024). Consumer online buying behavior on social media platform in Malaysia: a conceptual paper. Journal of International Business, Economics and Entrepreneurship (JIBE), 9(2), 92-101.
Branca, G., Resciniti, R., & Loureiro, S. M. C. (2023). Virtual is so real! Consumers' evaluation of product packaging in virtual reality. Psychology & Marketing, 40(3), 596-609.
Bretos, M. A., Ibáñez-Sánchez, S., & Orús, C. (2024). Applying virtual reality and augmented reality to the tourism experience: a comparative literature review. Spanish Journal of Marketing-ESIC, 28(3), 287-309.
Alhaddad, A. A. (2015). The effect of advertising awareness on brand equity in social media. International Journal of e-Education, e-Business, e-Management and e-Learning, 5(2), 73.
Carricano, M., Poujol, F (2010). Analyse de données avec SPSS®. Pearson Education France.
Chap, C. (2022). How Machine Learning Artificial Intelligence Improves Users' Perceptions of Facebook Ads: A Model of Personalization, Advertising Value and Purchase Intention. Ohio University.
Chowdhury, S., Basu, S., Ashoka, N., & Singh, P. K. (2024). Influence of AI driven Digital Marketing on Consumer Purchase Intention: An Empirical Study. Journal of Informatics Education and Research, 4(2), 575-582.
Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., ... & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International journal of information management, 59, 102-168.
Ebrahimabad, F. Z., Yazdani, H., Hakim, A., & Asarian, M. (2024). Augmented reality versus web-based shopping: how does Ar improve user experience and online purchase intention. Telematics and Informatics Reports, 15, 100152.
Hamilton, R. W., & Thompson, D. V. (2007). Is there a substitute for direct experience? Comparing consumers' preferences after direct and indirect product experiences. Journal of Consumer Research, 34(4), 546-555.
Fan, X., Chai, Z., Deng, N., & Dong, X. (2020). Adoption of augmented reality in online retailing and consumers’ product attitude: A cognitive perspective. Journal of Retailing and Consumer Services, 53, 101986.
Febriani, R. A., Sholahuddin, M., & Kuswati, R. (2022). Do Artificial Intelligence and Digital Marketing Impact Purchase Intention Mediated by Perceived Value? Journal of Business and Management Studies, 4(4), 184-196.
Fetzer, J. H. (1990). What is artificial intelligence? In Artificial intelligence: Its scope and limits Dordrecht: Springer Netherlands, 3-27.
Fornell, C. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics.
Hagen, L., Uetake, K., Yang, N., Bollinger, B., Chaney, A. J. B., Dzyabura, D., Etkin, J., Goldfarb, A., Liu, L., Sudhir, K., Wang, Y., Wright, J. R., & Zhu, Y. (2020). How can machine learning aid behavioral marketing research? Marketing Letters, 31(4), 361–370. https://doi.org/10.1007/s11002-020-09535-7
Halim, A. H. A., Zamzuri, N. H., & Ghazali, A. R. (2023). The transformative role of artificial intelligence in the event management industry. Journal of International Business, Economics and Entrepreneurship, 8(2), 98-106. DOI: https://doi.org/10.24191//jibe.v9i2.2809
Herliana I, Liem GS, Yasin N (2024). The Impact of Augmented Reality and Live Streaming on Maybelline Makeup Purchase Decisions Among Female Students in Malang Raya. East Asian Journal of Multidisciplinary Research (EAJMR), 3(9), 4567 – 4588.
Ho Nguyen, H., Nguyen-Viet, B., Hoang Nguyen, Y. T., & Hoang Le, T. (2022). Understanding online purchase intention: the mediating role of attitude towards advertising. Cogent Business & Management, 9(1), 2095950.
Huang, H. H. (2024). Predicting Customer Purchase Monetary with Advertising. Journal of International Business, Economics and Entrepreneurship, 9(2), 41-48.
Mariani, M., & Borghi, M. (2021). Customers' evaluation of mechanical artificial intelligence in hospitality services: A study using online reviews analytics. International Journal of Contemporary Hospitality Management, 33(11), 3956–3976. https://doi.org/10.1108/IJCHM-06-2020-0622.
McCarthy, John, et al. What is artificial intelligence. 2007.
Miao, F., Kozlenkova, I. V., Wang, H., Xie, T., & Palmatier, R. W. (2022). An emerging theory of avatar marketing. Journal of Marketing, 86(1), 67– 90. https://doi.org/10.1177/0022242921996646
Misra, R., Aggarwal, E., & Taneja, C. (2024). Examining the impact of the 3Cs: Content, collaboration and customisation of social media marketing on luxury fashion brand perception. The Retail and Marketing Review, 20(2), 135-153. doi: https://doi.org/10.5281/zenodo.14233670
Perez-Vega, R., Kaartemo, V., Lages, C. R., Borghei Razavi, N., & Männistö, J. (2021). Reshaping the contexts of online customer engagement behavior via artificial intelligence: A conceptual framework. Journal of Business Research, 129, 902–910. https://doi.org/10.1016/j.jbusres.2020.11.002
Rodgers, W., & Nguyen, T. (2022). Advertising benefits from ethical artificial intelligence algorithmic purchase decision pathways. Journal of business ethics, 178(4), 1043-1061.
Sadiku, M. N., Ashaolu, T. J., Ajayi-Majebi, A., & Musa, S. M. (2021). Artificial intelligence in social media. International Journal of Scientific Advances, 2(1), 15-20.
Suraña‐Sánchez, C., & Aramendia‐Muneta, M. E. (2024). Impact of artificial intelligence on customer engagement and advertising engagement: A review and future research agenda. International Journal of Consumer Studies, 48(2), e13027.
Tadimarri, A., Jangoan, S., Sharma, K. K., & Gurusamy, A. AI-Powered Marketing: Transforming Consumer Engagement and Brand Growth. International Journal for Multidisciplinary Research (IJFMR), 6(2),1-11.
Van Baal, S., & Dach, C. (2005). Free riding and customer retention across retailers’ channels. Journal of interactive marketing, 19(2), 75-85.
Varsha, P. S., Akter, S., Kumar, A., Gochhait, S., & Patagundi, B. (2021). The impact of artificial intelligence on branding: a bibliometric analysis (1982-2019). Journal of Global Information Management (JGIM), 29(4), 221-246.
Viswanath Reddy, K., Sreenivas, T., & Lavanya, G. (2023, November). Role of AI in enhancing brand equity. In AIP Conference Proceedings (Vol. 2821, No. 1). AIP Publishing.
Weismueller, J., Harrigan, P., Wang, S., & Soutar, G. N. (2020). Influencer endorsements: How advertising disclosure and source credibility affect consumer purchase intention on social media. Australasian marketing journal, 28(4), 160-170.
Xia, L., & Bechwati, N. N. (2008). Word of mouse: the role of cognitive personalization in online consumer reviews. Journal of interactive Advertising, 9(1), 3-13.
Zhu, Y. Q., & Chang, J. H. (2016). The key role of relevance in personalized advertisement: Examining its impact on perceptions of privacy invasion, self-awareness, and continuous use intentions. Computers in Human Behavior, 65, 442-447.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Nesrine MZID

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.










